1. Introdución
This manual provides detailed instructions for the installation, operation, and maintenance of your Tera Level 2 EV Charger. Designed for efficiency and compatibility, this charger offers fast and reliable charging for a wide range of electric vehicles.
Características principais:
- Certificado ETL: Ensures high safety standards, equivalent to UL certification for North America.
- Compatibilidade universal: Fully compatible with all Tesla models and SAE J1772 electric vehicles. An extra J1772 to Tesla adapter is included.
- 9X Faster Charging: Delivers up to 48A output, providing rapid charging speeds of up to 46 miles per hour.
- Flexible Charging Control: Features both manual touch screen controls and a dedicated mobile application for setting charging schedules and adjusting current.
- Lonxitude de cable estendida: Equipped with a UL Listed 25-foot cable for convenient charging in various locations.
- Deseño duradeiro: IP65 rated for water and dust resistance, ensuring reliable performance in extreme temperatures (-22°F to 122°F).

Image: The Tera Level 2 EV Charger unit, showcasing its sleek design, the NEMA 14-50 plug, and the included J1772 to Tesla adapter.
2. Contido do paquete
Verifique que todos os elementos que se indican a continuación estean incluídos no seu paquete. Se falta algún elemento ou está danado, póñase en contacto co servizo de atención ao cliente.
- EV Charger (x1)
- J1772 to Tesla Adapter (x1)
- Placa de montaxe (x1)
- Mounting Screws Set (x1)
- Manual de usuario (x1)
- Cable Holder for Tesla (x1)

Image: A visual representation of all components included in the Tera EV Charger package, including the charger unit, adapter, mounting hardware, and user manual.
3. Configuración e instalación
Follow these steps for proper installation of your Tera EV Charger. It is recommended to have a qualified electrician install the dedicated 240V NEMA 14-50 outlet if one is not already present.
Instrucións de montaxe:
- Desenroscar: Use the provided tool to unscrew the mounting plate from the back of the charger unit.
- Screw to the Wall: Position the mounting plate on your desired wall location. Mark the drill points and secure the plate using the provided screws and anchors. Ensure the plate is level and firmly attached.
- Place to the Plate: Carefully align the charger unit with the mounted plate and slide it into place.
- Assemble Anti-theft Screw: Secure the charger to the mounting plate using the anti-theft screw.
- Remate: Ensure the charger is securely mounted and all connections are tight.

Image: A visual guide illustrating the five steps for mounting the Tera EV Charger to a wall, from unscrewing the plate to final assembly.
Conexión eléctrica:
The Tera EV Charger connects to a standard NEMA 14-50 outlet. Ensure your electrical circuit is rated appropriately for the charger's maximum output (e.g., a 60A breaker for 48A charging). Plug the charger's NEMA 14-50 plug into the dedicated outlet.
4. Funcionamento
The Tera EV Charger offers flexible control options via its integrated touch screen and a dedicated mobile application.
Initial Configuration (Important):
Before plugging the charger into your car, you MUST configure the desired charging current and schedule (if applicable) using either the manual touch screen or the mobile app. Plugging it in first will activate plug-and-play mode, which may not be optimal for your vehicle or electricity plan.

Image: An instructional graphic emphasizing the importance of configuring charging current and schedule via the unit's touch screen or app BEFORE connecting to the vehicle.
Manual Touch Screen Control:
The charger features a touch screen display for direct control over charging parameters.
- Axustar a corrente: Select from available current settings (e.g., 24A, 32A, 40A, 48A) to match your vehicle's capacity or your electrical setup.
- Programar a carga: Set a charging duration from 1 to 12 hours.

Image: A close-up of the charger's touch screen interface, demonstrating options for adjusting current (24A, 32A, 40A, 48A) and setting charging schedules (1-12 hours).

Imaxe: Outra view of the touch screen, highlighting the "Adjust Current" and "Schedule Charging" buttons for direct control.
Mobile Application Control:
For enhanced convenience, download the dedicated mobile application to manage your charging sessions remotely.
- Iniciar/deter a carga: Initiate or terminate charging remotely.
- Remote Charging: Control charging from anywhere.
- Corrente axustable: Modify the charging current.
- Programar a carga: Set precise charging schedules to optimize for off-peak electricity rates.
- Carga do monitor: View real-time charging status and energy consumption.

Image: A smartphone displaying the Tera EV Charger app, showing options for scheduling, remote control, current adjustment, and monitoring.

Image: A graphic illustrating how to use the app to schedule charging during off-peak hours to save on electricity costs.
The Tera charger is designed to work seamlessly with your vehicle's native scheduling features. Examples for various car brands are shown below:

Imaxe: Examples of Tesla's in-app and in-car scheduled charging interfaces, demonstrating compatibility.

Imaxe: Examples of Chevrolet's in-app and infotainment system scheduled charging interfaces.

Imaxe: Examples of Ford's in-app and SYNC system scheduled charging interfaces.

Imaxe: Examples of Audi's in-app and MMI system scheduled charging interfaces.

Image: A compilation of various EV brands (Hyundai, Nissan, Jeep, Kia, Volvo, Honda, Rivian) showing their app and onboard control center scheduled charging options.
5. Características de seguridade
The Tera EV Charger is equipped with multiple safety protections to ensure secure and reliable operation:
- Sobrevoltage Protección: Proteccións contra o exceso de volumetage.
- Undervoltage Protección: Protexe contra o volume insuficientetage.
- Protección contra sobrecarga: Prevents damage from drawing too much current.
- Protección contra sobretemperatura: Shuts down if internal temperatures become too high.
- Protección do solo: Ensures proper grounding to prevent electrical hazards.
- Earth Leakage Protection: Detects and prevents current leakage to ground.
- Protección contra curtocircuítos: Protexe contra curtocircuítos.

Image: A visual summary of the charger's safety protections and its certifications, including FCC, ETL, TUV SUD, and CE.
6. Mantemento e coidado
The Tera EV Charger is designed for durability and minimal maintenance, thanks to its robust construction and IP65 rating.
- Clasificación IP65: The charger is protected against dust ingress and low-pressure water jets from any direction, making it suitable for outdoor use.
- Rango de temperatura: Operates reliably in extreme temperatures, from -22°F (-30°C) to 122°F (50°C).
- Limpeza: Periodically wipe the unit with a soft, damp un pano para eliminar o po e a sucidade. Non empregue produtos químicos agresivos nin produtos de limpeza abrasivos.
- Inspección de cables: Regularly inspect the charging cable and connector for any signs of wear, damage, or fraying. If damage is observed, discontinue use and contact customer support.

Image: A graphic highlighting the IP65 waterproof and dustproof capabilities of the Tera EV Charger, showing it in a rainy environment.

Image: Depicts the Tera EV Charger functioning effectively in both cold (-22°F) and hot (122°F) weather conditions, emphasizing its all-season reliability.
7 Solución de problemas
This section provides guidance for common issues you might encounter. Refer to the LED indicator status for diagnostic information.
Estado do indicador LED:
- Always On (Light Blue): Modo de espera.
- Always On (Green): Charger inserted.
- Flashes every 1S (Green): Carga en curso.
- Always On (Red): CP Abnormal.
- Flashes every 1S (Red): Sobrevoltage/Undervoltage protección activada.
- Flashes every 2S (Red): Ground Fault detected.
- Flashes 3S, Off 3S (Red): Protección de sobreintensidade activada.
- Flashes every 1S (Purple): Leakage Protection activated.
- Flashes every 2S (Purple): Over-temperature Protection activated.
- Flashes every 4S (Purple): Adhesion Protection activated.

Image: A visual guide to the LED indicator lights on the Tera EV Charger, explaining different colors and flashing patterns for various operational statuses and error conditions.
Problemas comúns:
- O cargador non se acende: Ensure the NEMA 14-50 plug is fully inserted into the wall outlet and the circuit breaker is not tripped.
- No charging initiated: Verify that the charging current and schedule have been configured before connecting to the vehicle. Check the vehicle's charging port and ensure the adapter (if used) is securely connected.
- "Electric Leakage" fault: This indicates a potential issue with the electrical connection or the vehicle's charging system. Disconnect the charger immediately and consult a qualified electrician. Do not attempt to use the charger until the issue is resolved.
- Problemas de conectividade da aplicación: Ensure your mobile device has a stable internet connection and Bluetooth is enabled. Restart the app and the charger if necessary.
- Reduced charging speed: Hybrid vehicles may automatically reduce charging current based on their maximum allowable current. Ensure the charger's current setting is appropriate for your vehicle and electrical circuit.
8. Especificacións
| Característica | Detalle |
|---|---|
| Fabricante | Tera |
| Marca | Tera |
| Modelo | W01_EUA |
| Peso do elemento | 19.74 libras |
| Dimensións do produto | 22 x 16 x 11 polgadas |
| Número de modelo do artigo | ZB04-U011K series: |
| Características especiais | 9X Fast Charging |
| Ampera | 48 Amps |
| Wattage | 11520 vatios |
| Tipo de conector | NEMA 14-50 |
| Dispositivos compatibles | For All Tesla and J1772 EVs |
| Compoñentes incluídos | EV Charger x1, J1772 to Tesla Adapter x1, Mounting Plate x1, Mounting Screws Set x1, User Manual x1 |
| Cor | Negro azabache |
| Vol. De entradatage | 240 voltios |
| Total de portos USB | 1 |
| Data de primeira dispoñibilidade | 17 de agosto de 2023 |
9. Garantía e soporte
The Tera EV Charger comes with a 2 ano de garantía. For technical support, warranty claims, or any inquiries regarding your product, please refer to the contact information provided in the physical user manual included with your purchase.
Tera is a US-based brand with over 20 years of legacy, committed to providing reliable products and service.
Nota importante sobre os vídeos
While there are videos associated with this product, no official seller-created video URLs were available in the provided data for embedding within this manual. Therefore, no videos are included in this document.





