Veise VE33A

Manual de usuario do cerrojo intelixente Veise VE33A

Model: VE33A | Brand: Veise

1. Introdución

The Veise Smart Deadbolt VE33A offers advanced security and convenience for your home. This 6-in-1 keyless entry door lock features app control, multiple user PIN codes, auto-lock functionality, and a durable, waterproof design. This manual provides detailed instructions for installation, operation, maintenance, and troubleshooting to ensure optimal performance of your smart deadbolt.

Veise Smart Deadbolt with smartphone showing app interface

Image: The Veise Smart Deadbolt VE33A shown alongside a smartphone displaying its control application. The lock features a circular keypad with numbers 0-9 and a central button, all in a matte black finish.

2. Lista de pezas

Before beginning installation, verify that all components are present in your package:

Diagram of Veise Smart Deadbolt VE33A parts list

Image: An illustration detailing the various components included with the Veise Smart Deadbolt VE33A, such as the exterior and interior assemblies, mounting plate, latch, strike plate, backup keys, and various screws.

3. Instalación

The Veise Smart Deadbolt is designed for easy installation, typically requiring only a screwdriver. Follow these steps carefully.

Video: Official installation guide for the Veise Smart Deadbolt VE33A. This video demonstrates the step-by-step process of installing the lock on a door, including preparing the door, installing the latch, and assembling the interior and exterior components.

3.1 Prepare the Door and Check Dimensions

Asegúrate de que a túa porta cumpra as seguintes especificacións para unha instalación correcta:

Diagram showing door dimensions and compatibility for Veise Smart Deadbolt

Image: A detailed diagram illustrating the required door dimensions, including thickness, hole diameter, and backset. It also shows compatibility with different latch hole types (chiseled and not chiseled) and clarifies that the lock is for single cylinder deadbolts.

3.2 Install the Latch and Strike

Install the latch into the door edge. Ensure the latch face is flush with the edge of the door. Secure it with the provided latch screws. Install the strike plate on the door frame, aligning it with the latch bolt.

3.3 Instalar o conxunto exterior

Route the cable from the exterior assembly through the door hole, ensuring the latch is fully retracted. Secure the mounting plate to the door, making sure it is perpendicular to the floor and parallel to the door. Do not overtighten the screws.

3.4 Instalar o conxunto interior

Keep the thumb turn in the vertical position. Connect the cable from the exterior assembly to the socket on the interior assembly. Carefully tuck the cable into the designated channel. Attach the interior assembly to the mounting plate and tighten the three screws.

3.5 Door Handing

After installing the interior assembly, install four new AA alkaline batteries. Use the Reset Tool to press and hold the Reset Button for more than 5 seconds until you hear a long "BEEP". If the reset is successful, the latch bolt will extend on its own to learn the handing orientation of the door (left-handed or right-handed).

4. Instrucións de funcionamento

4.1 App Control (KK Home App)

Manage your Veise Smart Deadbolt effortlessly using the KK Home App. Download the app, create an account, and pair your lock via Bluetooth. Keep your phone within 2 meters of the lock during pairing.

Video: This video demonstrates the process of pairing the Veise Smart Deadbolt VE33A with the KK Home App. It covers downloading the app, creating an account, turning on Bluetooth, and connecting the device.

Coa aplicación, podes:

Smartphone screen showing KK Home App features for Veise Smart Deadbolt

Image: A smartphone screen displaying the KK Home App interface, highlighting features such as sharing access, managing users, local event history, low battery alerts, compatibility with Alexa, and the ability to grant access without an internet connection.

4.2 Multiple User PIN Codes

The keyless entry system supports up to 20 users with four types of PIN codes:

Unwanted passcodes can be deleted via the app with a single tap.

4.3 Auto Lock & One-Tap Lock

The deadbolt offers an auto-lock feature with an adjustable time delay from 10 to 180 seconds via the app. For immediate locking, press any button on the keypad for 2 seconds to activate the one-tap lock function.

Veise Smart Deadbolt demonstrating auto-lock feature

Image: The Veise Smart Deadbolt installed on a door, with an arrow indicating the automatic locking mechanism engaging. This illustrates the auto-lock feature of the deadbolt.

4.4 Physical Key Usage

The lock includes two backup physical keys for emergency access, such as when batteries are depleted or in case of technical failure. The keyhole is discreetly hidden within the exterior assembly.

Video: This video demonstrates how to use the physical backup key for the Veise Smart Deadbolt VE33A. It shows how to access the hidden keyhole and manually unlock the deadbolt.

5. Mantemento

5.1 Substitución da batería

The Veise Smart Deadbolt requires four AA alkaline batteries (not included). The app will provide low battery alerts. To replace batteries, remove the interior assembly cover, replace the old batteries with new ones, and reattach the cover.

5.2 Coidados xerais

Limpar o exterior da fechadura cun pano suave eamp cloth. Avoid using abrasive cleaners or solvents that could damage the finish or electronic components. Ensure the keypad remains free of debris for optimal performance.

6 Solución de problemas

Consulta a seguinte táboa para ver os problemas comúns e as súas solucións:

ProblemaSolución
O pestillo non funciona correctamente despois da instalación.
  • Asegúrese de que a parte traseira do pestillo estea fixada na lonxitude adecuada.
  • Ensure prior to installation that the latch bolt is retracted.
  • Restore to factory default setting and enter the default Master PIN code (12345678) to set up the lock.
O bloqueo non se bloquea nin se desbloquea sen problemas mentres se usa o xiro do polgar.Asegúrese de instalar os parafusos de montaxe adecuados.
Fallou a configuración do bloqueo.
  • Asegúrese de que o bloqueo está instalado correctamente.
  • Insert fresh batteries and ensure the cable is properly connected, not pinched.
  • Despois da instalación, restablece o bloqueo á configuración predeterminada de fábrica.
O teclado non responde.
  • Asegúrese de que as pilas estean inseridas correctamente.
  • Se o indicador de batería parpadea continuamente, as baterías están baixas. Substitúeas por catro pilas alcalinas AA novas.
  • Ensure that the cable is properly connected and has been damaged during installation.
O código PIN mestre non se pode cambiar.Consulte a Guía de inicio rápido para restablecer o bloqueo e reprogramar todos os códigos PIN.
Esquecín o meu código PIN mestre.Realice un restablecemento de fábrica para borrar todos os códigos PIN. Unha vez que se complete o restablecemento, eliminaranse todos os códigos PIN e restablecerase o código PIN mestre ao código PIN mestre predeterminado 12345678.
O bloqueo automático non funciona.Se o indicador da batería parpadea continuamente, as baterías están débiles. Substitúeas por catro pilas novas para obter o mellor rendemento (só pilas alcalinas). Consulte a Configuración rápida para activar a función de bloqueo automático.

Video: This video provides instructions on how to reset the Veise Smart Deadbolt VE33A. It details the steps to perform a factory reset, which can resolve various operational issues.

7. Especificacións

Veise Smart Deadbolt with security features highlighted

Image: The Veise Smart Deadbolt with a blue shield graphic, emphasizing its triple robust protection features: Data Encryption (Bank-level 128-bit AES encryption), Subzero Survivors (withstands temperatures from -31°F to 158°F), and ANSI/BHMA Grade 3 (aluminum & alloy body, strength up to 4000N).

8. Garantía e soporte

Veise offers a minimum 1-year warranty for the Smart Deadbolt VE33A. For any product issues or questions, please contact Veise customer support:

It is recommended to contact customer support first if you encounter any issues not covered in this manual.

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