1. Introdución
Thank you for choosing the Keystone 23,200 BTU Window-Wall Air Conditioner with Supplemental Heat and Dehumidifier. This manual provides essential information for the safe and efficient operation of your appliance. Please read it thoroughly before installation and use, and retain it for future reference.
2. Información de seguridade
Instrucións de seguridade importantes:
- This appliance requires a special 230-volt/25-amp electrical outlet (NEMA 6-30P plug). Do not use with a standard 115V household outlet. Consult a qualified electrician if you are unsure about your electrical supply.
- Desconecte sempre a alimentación antes de limpar ou realizar o mantemento da unidade.
- Non utilice a unidade cun cable de alimentación ou un enchufe danados.
- Asegúrese de conectar a terra adecuada para reducir o risco de descarga eléctrica.
- Manter os materiais de embalaxe fóra do alcance dos nenos.
- The supplemental heating mode is not intended as a primary heat source. Use it to support your main heating system when outdoor temperatures are between 23°F and 76°F.
3. Produto rematadoview
The Keystone KSTHW25B is a versatile air conditioning unit designed for both window and through-the-wall installation. It offers multiple functions to maintain indoor comfort.
Características principais:
- Capacidade de refrixeración: 23,200 BTU, suitable for rooms up to 1,500 sq. ft.
- Supplemental Heating: 16,000 BTU, for use when outdoor temperatures are between 23°F and 76°F.
- Deshumidificación: Elimina ata 5.7 pintas de humidade por hora.
- Función do ventilador: Circulates air with multiple fan speeds.
- Control remoto intelixente: Features a 'Follow Me' function for precise temperature sensing.
- Energy-Saving Modes: Includes 'Energy Saver' and 'Sleep' modes.
- Flexibilidade de instalación: Designed for window or through-the-wall installation with a removable chassis.

Figura 3.1: Fronte view of the Keystone KSTHW25B Air Conditioner.

Figura 3.2: Máisview of the unit's 4-in-1 functionality.
4. Instalación
The KSTHW25B unit can be installed in a window or through an exterior wall. A window installation kit is included.
4.1 Requisitos eléctricos
This unit requires a dedicated 230-volt, 25-amp circuit with a NEMA 6-30P plug. Ensure your electrical system can support these requirements before installation. Do not use extension cords or adapters.

Figure 4.1: Electrical connection details for the 230V/25A NEMA 6-30P plug.
4.2 Instalación da fiestra
The unit comes with an adjustable window kit. The minimum window height required for installation is 19.5 inches. Compatible window widths range from 31 to 42 inches.

Figure 4.2: Window installation with compatible width range.

Figura 4.3: Example of window installation.
4.3 Through-the-Wall Installation
The unit features a removable chassis for through-the-wall installation. Refer to the detailed instructions provided in the separate installation guide for specific wall sleeve requirements and procedures.
5. Instrucións de funcionamento
Your Keystone air conditioner can be operated using the control panel on the unit or the included smart remote control.
5.1 Control remoto
The smart remote control features a 'Follow Me' function, which senses the temperature at its location and sends this data to the unit every 3 minutes for optimized comfort. This allows the unit to adjust its operation based on the temperature where you are, rather than just at the unit's location.

Figura 5.1: Mando a distancia intelixente para un funcionamento cómodo.
5.2 Modos de funcionamento
- Modo Cool: Provides cooling for the room. Adjust temperature and fan speed as desired.
- Heat Mode (Supplemental): Provides supplemental heating. This mode is effective when outdoor temperatures are between 23°F and 76°F. It is not designed to be a primary heat source during colder months.
- Modo deshumidificador: Reduces humidity in the room. The fan operates at a low speed in this mode.
- Modo de ventilador: Circulates air without cooling or heating. Select desired fan speed (Low, Medium, High).
5.3 Energy-Saving Features
- Modo de aforro de enerxía: The fan will cycle on and off with the compressor to reduce energy consumption.
- Modo de suspensión: Aumenta gradualmente a temperatura configurada durante varias horas para aforrar enerxía e proporcionar condicións de sono confortables.
- Temporizador de 24 horas: Allows you to program the unit to turn on or off automatically within a 24-hour period.

Figure 5.2: Sleep mode for energy efficiency and comfort.
6. Mantemento
Un mantemento regular garante un rendemento óptimo e unha maior duración do seu aire acondicionado.
6.1 Limpeza do filtro de aire
The unit is equipped with a mesh air filter. A 'Filter Light Reminder' will illuminate to indicate when the filter needs cleaning. To clean:
- Desconecte a alimentación da unidade.
- Remove the front panel and slide out the air filter.
- Lava o filtro con auga morna e xabón. Enxáguao ben.
- Deixe que o filtro se seque completamente antes de reinstalar.
- Reinstall the filter and front panel, then restore power.
6.2 Limpeza xeral
Limpe o exterior da unidade cun suave, damp cloth. Do not use harsh chemicals or abrasive cleaners. Ensure the drainage area is clear of obstructions.
7 Solución de problemas
Antes de contactar co servizo de atención ao cliente, volva aview os seguintes problemas e solucións comúns:
| Problema | Causa posible | Solución |
|---|---|---|
| A unidade non se acende | Sen electricidade, disyuntor saltado, enchufe solto. | Check power supply, reset breaker, ensure plug is fully inserted. |
| Refrixeración/quecemento insuficiente | Dirty air filter, blocked air intake/outlet, room too large, doors/windows open. | Clean filter, clear obstructions, ensure proper room size, close doors/windows. |
| Auga pingando fóra | Normal operation (condensation). | This is normal during cooling/dehumidifying. Ensure proper drainage. |
| A unidade é ruidosa | Pezas soltas, unidade non nivelada, obstrución do ventilador. | Check for loose components, ensure unit is level, clear fan area. |
8. Especificacións
Technical details for the Keystone KSTHW25B Air Conditioner:

Figure 8.1: Physical dimensions and weight of the unit.

Figure 8.2: Room size guide based on BTU capacity.
| Especificación | Valor |
|---|---|
| Número de modelo | KSTHW25B |
| Potencia de refrixeración | 23,200 BTU |
| Supplemental Heating Power | 16,000 BTU |
| Cobertura da superficie do piso | Ata 1,500 m². Ft. |
| Voltage | 230 voltios |
| Capacidade do deshumidificador | 5.7 Pints/hour |
| Nivel de ruído | 56.3 dB |
| Dimensións do produto (P x A x A) | 25.39 x 23.62 x 17.91 polgadas |
| Peso do elemento | 121 libras |
| Factor de forma | Window/Wall |
| Clasificación por estrelas BEE | 4 estrelas |
| Índice de eficiencia enerxética estacional (SEER) | 9.4 |
| Compoñentes incluídos | AC unit, remote, batteries, mesh air filter, window installation kit |
9. Garantía e soporte
9.1 Información da garantía
This Keystone air conditioner comes with a 1 ano de garantía covering parts and labor. Additionally, there is an extended 4 ano de garantía specifically for the sealed system components.
Conserve o comprobante de compra para reclamacións de garantía.
9.2 Atención ao cliente
For technical assistance, troubleshooting beyond this manual, or warranty service, please contact Keystone customer support. Refer to the contact information provided with your product packaging or visit the official Keystone websitio para obter detalles de soporte actuais.





