1. Introdución
This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Microsoft Surface Laptop 5. The Surface Laptop 5 is a high-performance device featuring a 13.5-inch Pixelsense touchscreen, powered by a 12th Gen Intel Core i5 processor, 8GB of RAM, and a 512GB SSD, running Windows 11 Home.
This product is a Microsoft Certified Pre-Owned device, tested and certified to look and function like new by the original manufacturer. It has been fully refurbished by Microsoft technicians to meet the performance specifications of new Microsoft products.
2. Que hai na caixa
Upon unboxing your Microsoft Surface Laptop 5, please verify that the following items are included:
- Microsoft Surface Laptop 5 (R1V-00001)
- Surface Power Supply Unit
- Guía de inicio rápido e información de seguridade
- Other genuine accessories as supplied by the manufacturer

Figura 2.1: Fronte view of the Microsoft Surface Laptop 5 displaying the Windows 11 desktop interface.
3. Configuración inicial
3.1. Conectando ao poder
- Unpack the Surface Power Supply Unit.
- Connect the magnetic charging connector to the Surface Connect port on your laptop.
- Plug the power cable into a wall outlet. The LED indicator on the charging connector will illuminate when connected correctly.
3.2. Acendido
Press the power button located on the keyboard deck to turn on your Surface Laptop 5. The device will boot up, and the Windows 11 setup process will begin.
3.3. Windows 11 Setup
Follow the on-screen instructions to complete the initial Windows 11 setup. This typically includes:
- Seleccionando a túa rexión e idioma.
- Conectando a unha rede wifi.
- Accepting the Microsoft Software License Terms.
- Iniciar sesión cunha conta de Microsoft ou crear unha.
- Setting up Windows Hello (facial recognition or fingerprint, if applicable) and a PIN.
- Choosing privacy settings.

Figura 3.1: Lateral view of the Microsoft Surface Laptop 5, open, showing the various ports available for connectivity.
4. Funcionamento do teu portátil Surface 5
4.1. Xestión de enerxía
- Encendido: Preme o botón de acendido.
- Modo de suspensión: Prema brevemente o botón de acendido ou peche a tapa.
- Apagar: Go to Start > Power > Shut down.
- Reiniciar: Go to Start > Power > Restart.
4.2. Usando a pantalla táctil
The 13.5-inch Pixelsense display supports multi-touch gestures. You can interact with Windows 11 directly on the screen using your fingers or a compatible stylus (sold separately).
- Toca: Selecciona un elemento ou abre unha aplicación.
- Mantén premido: Access context menus.
- Pinch/Stretch: Achegar ou reducir.
- Pasar o dedo: Navigate through content or open system panels.
4.3. Teclado e panel táctil
The integrated keyboard and precision trackpad provide traditional input methods. The trackpad supports multi-finger gestures for enhanced navigation.
- Desprazamento de dous dedos: Scroll through documents or web páxinas.
- Deslizamento cara arriba con tres dedos: Abrir Tarefa View.
- Deslizar con tres dedos cara abaixo: Mostrar escritorio.
- Four-finger tap: Open Action Center.

Figura 4.1: De arriba abaixo view of the keyboard and trackpad on the Microsoft Surface Laptop 5, highlighting the layout.
4.4. Conexión de periféricos
Your Surface Laptop 5 includes various ports for connecting external devices:
- Porto USB-A: For standard USB devices like mice, keyboards, or external drives.
- Porto USB-C: Supports data transfer, video output (with compatible adapter), and charging.
- Conector para auriculares de 3.5 mm: Para a saída de son a auriculares ou altofalantes externos.
- Porto de conexión de superficie: Para a alimentación e a conexión aos accesorios da base Surface.

Imaxe 4.2: Primeiro plano view of the ports on the side of the Microsoft Surface Laptop 5, illustrating the USB-A, USB-C, and headphone jack connections.
5. Mantemento
5.1. Limpeza do dispositivo
- Pantalla: Use un pano suave e sen pelusa lixeiramente dampLavar con auga ou cun limpador de pantallas homologado. Evitar produtos químicos agresivos.
- Body and Keyboard: Wipe with a soft, dry, lint-free cloth. For stubborn dirt, a slightly damp pódese usar un pano. Asegúrese de que non entre líquido nas aberturas.
- Portos: Keep ports free of dust and debris. Use compressed air carefully if needed.
5.2. Coidado da batería
- Evita temperaturas extremas, que poden prexudicar a duración da batería.
- For optimal long-term health, try to keep the battery charge between 20% and 80% when possible, rather than constantly fully charging or fully discharging.
- Perform regular Windows updates, as these often include battery management improvements.
5.3. Actualizacións de software
Regularly check for and install Windows updates to ensure your system has the latest security patches, features, and performance improvements. Go to Start > Settings > Windows Update.
6 Solución de problemas
6.1. Problemas comúns e solucións
- O dispositivo non se acende:
Ensure the power adapter is securely connected to both the laptop and a working power outlet. Try a different outlet. If the battery is completely drained, it may take a few minutes of charging before the device can power on. - A pantalla está en branco ou non responde:
Try pressing the power button briefly to wake the device from sleep. If unresponsive, perform a forced shutdown by holding the power button for about 10 seconds, then restart. - Problemas de conectividade Wi-Fi:
Check if Wi-Fi is enabled in Windows settings. Restart your router and modem. Run the Windows Network Troubleshooter (Start > Settings > Network & internet > Advanced network settings > Network troubleshooter). - Rendemento lento:
Close unnecessary applications. Check Task Manager (Ctrl+Shift+Esc) for processes consuming high CPU or RAM. Ensure Windows is up to date. Consider running a disk cleanup. - A pantalla táctil non responde:
Restart the device. Check for updated display drivers in Device Manager. Ensure the screen is clean and free of obstructions.
7. Especificacións técnicas
| Característica | Especificación |
|---|---|
| Marca | Microsoft |
| Nome do modelo | Portátil de superficie 5 |
| Número de modelo do artigo | R1V-00001 |
| Tamaño da pantalla | 13.5 polgadas |
| Resolución de pantalla | 1366 x 768 píxeles |
| Procesador | Intel Core i5 de 12.ª xeración (4.4 GHz) |
| RAM | 8 GB DDR4 |
| Disco duro | SSD de 512 GB (estado sólido) |
| Sistema Operativo | Windows 11 Home |
| Tarxeta Gráfica | Gráficos Intel integrados |
| Tipo sen fíos | 802.11n |
| Portos | 1x USB 2.0, 1x USB 3.0 (Note: Modern Surface Laptops typically feature USB-C and USB-A, please refer to physical ports for exact configuration) |
| Peso do elemento | 3.4 libras (aprox. 1.54 kg) |
| Dimensións do produto (LxWxH) | 13.4 x 0.58 x 9.6 polgadas (aprox. 34 x 1.47 x 24.4 cm) |
| Cor | Platino |
8. Garantía e soporte
8.1. Garantía do fabricante
This Microsoft Certified Pre-Owned device is backed by a garantía limitada do fabricante dun ano. This warranty covers defects in materials and workmanship under normal use. For specific terms and conditions, please refer to the warranty documentation included with your product or visit the official Microsoft support websitio.
8.2. Política de devolucións
Your purchase may be eligible for a Política de devolución de 90 días. Please consult your retailer's return policy for detailed information regarding eligibility and procedures.
8.3. Atención ao cliente
Para obter máis axuda, soporte técnico ou reclamacións de garantía, visite o sitio web oficial de soporte de Microsoft. website or contact Microsoft customer service. Have your device's serial number and proof of purchase ready when contacting support.
Soporte de Microsoft Websitio: soporte.microsoft.com





