1. Introdución
This manual provides comprehensive instructions for the installation, operation, and maintenance of the Axis Communications AXIS M5526-E PTZ Camera. The AXIS M5526-E is a high-performance 4-megapixel indoor/outdoor PTZ (Pan, Tilt, Zoom) camera designed for versatile surveillance applications, offering 10x optical zoom and continuous 360° pan capabilities.
2. Características clave
- Alta resolución: 4 MP video capture for clear and detailed surveillance.
- Zoom óptico: 10x optical zoom for detailed views de obxectos distantes.
- Funcionalidade de panorámica/inclinación: Continuous 360° pan and 180° tilt for comprehensive area coverage.
- Análise avanzada: Support for analytics with deep learning capabilities.
- Deseño compacto: Discreet and robust design suitable for various environments.
- Opcións de enerxía flexibles: Supports Power over Ethernet (PoE) or 24 V power supply.
- Audio and I/O Connectivity: Integrated audio and input/output ports for enhanced functionality.
- Preparado ao aire libre: IP65 international protection rating ensures durability in outdoor conditions.
- ONVIF Compliance: Ensures compatibility with various video management systems.
3. Contido do paquete
Verifica que todos os elementos estean presentes no paquete:
- AXIS M5526-E PTZ Camera Unit
- Installation Guide and Documentation
- Plantilla de montaxe
- Grommets (for cable management and weather sealing)
- Mounting Hardware (screws, anchors, etc. - specific to mounting type)
4. Configuración e instalación
4.1 Información de seguridade
Always follow local regulations and safety guidelines during installation. Ensure power is disconnected before handling electrical connections. Installation should be performed by qualified personnel.
4.2 Montaxe da cámara
The AXIS M5526-E is designed for ceiling mount installation. Use the provided mounting template to mark drilling holes. Secure the mounting bracket firmly to the ceiling using appropriate screws and anchors for the surface material. Ensure the camera is securely attached to the bracket.

Figura 4.2.1: Fronte view of the AXIS M5526-E PTZ Camera, showcasing its dome design and lens.
4.3 Conexión de enerxía e rede
Connect the camera to your network using an Ethernet cable. The camera supports Power over Ethernet (PoE), simplifying installation by delivering both power and data over a single cable. Alternatively, connect a 24V DC power supply to the designated power input if PoE is not used. Ensure all connections are secure and protected, especially for outdoor installations, utilizing the provided grommets for cable entry points.

Figure 4.3.1: The AXIS M5526-E camera mounted on a ceiling in a commercial hallway, demonstrating its discreet integration into an indoor environment.

Figure 4.3.2: The AXIS M5526-E camera positioned above a reception area, illustrating its suitability for monitoring public spaces.
4.4 Configuración inicial
After connecting the camera, use the Axis IP Utility or a web browser to discover the camera on your network. Access the camera's web interface by entering its IP address. Follow the on-screen prompts to set up administrator credentials, network settings, and initial video configurations. Refer to the Axis Communications website for detailed software and configuration guides.
5. Funcionamento da cámara
5.1 En directo View e Gravación
Access the live video feed through the camera's web interface or a compatible Video Management System (VMS). Configure recording settings, including continuous recording, motion-triggered recording, or scheduled recording, based on your surveillance needs. The camera supports MP4 video capture format.
5.2 Control de panorámica, inclinación e zoom (PTZ)
Control the camera's pan, tilt, and zoom functions using the PTZ controls available in the web interface or VMS. The camera offers continuous 360° pan, allowing for comprehensive coverage without blind spots. Utilize the 10x optical zoom to focus on specific areas of interest while maintaining image clarity.
5.3 Funcións avanzadas
Explore advanced features such as motion detection, tamper detection, and support for analytics with deep learning. Configure alert types and actions, such as email notifications or alarm triggers, to enhance security monitoring. The camera's ONVIF compliance ensures seamless integration with a wide range of third-party systems.
6. Mantemento
6.1 Limpeza
Regularly clean the camera's dome and housing with a soft, damp cloth. Avoid abrasive cleaners or solvents that could damage the surface. For outdoor units, ensure the dome is free from dirt, dust, and water spots to maintain optimal image quality.
6.2 Actualizacións de firmware
Periodically check the Axis Communications website for firmware updates. Keeping the camera's firmware up-to-date ensures optimal performance, security enhancements, and access to new features. Follow the instructions provided by Axis for safe firmware upgrade procedures.
6.3 Comprobacións do sistema
Perform routine checks of the camera's network connection, power supply, and recording functionality to ensure continuous operation. Verify that recorded footage is accessible and stored correctly.
7 Solución de problemas
| Problema | Causa posible | Solución |
|---|---|---|
| Sen feed de vídeo | Problema de alimentación, cable de rede desconectado, enderezo IP incorrecto. | Check power supply/PoE, verify Ethernet cable connection, ensure correct IP address and network settings. |
| Mala calidade de imaxe | Dirty lens/dome, improper focus, low light conditions, network bandwidth issues. | Clean the dome, adjust focus if applicable, ensure adequate lighting, check network bandwidth. |
| Os controis PTZ non responden | Software glitch, network latency, camera malfunction. | Restart the camera, check network connection, update firmware. If problem persists, contact support. |
| Non se pode acceder web interface | Incorrect IP address, network firewall, camera not powered on. | Verify IP address, check firewall settings, ensure camera is powered and connected to the network. |
8. Especificacións
- Modelo: AXIS M5526-E
- Resolución: 4 MP (Effective Still Resolution)
- Zoom óptico: 10x
- Alcance panorámico: Continuous 360°
- Rango de inclinación: 180° (implied by PTZ and typical dome camera capabilities)
- Uso interior/exterior: Exterior (clasificación IP65)
- Fonte de enerxía: Power over Ethernet (PoE) or 24 Volts DC
- Conectividade: Wired Ethernet, ONVIF compliant
- Formato de captura de vídeo: MP4
- Dimensións (L x W x H): 7 x 7 x 6 polgadas (17.78 x 17.78 x 15.24 cm)
- Peso: 3.34 libras (1.51 kg)
- Tipo de montaxe: Montaxe no teito
- Características especiais: PTZ Technology, Local Recording, HD Resolution, Tamper Detection, Frame Rate
- Temperatura de funcionamento: (Not explicitly provided, but typical for outdoor cameras)
9. Información da garantía
Axis Communications products typically come with a limited hardware warranty. For specific warranty terms and conditions applicable to your AXIS M5526-E camera, please refer to the warranty documentation included with your product or visit the official Axis Communications websitio. Garda o comprobante de compra para reclamacións de garantía.
10. Soporte técnico
For technical assistance, troubleshooting, or further information regarding your AXIS M5526-E camera, please visit the official Axis Communications support portal. The website provides access to FAQs, knowledge base articles, software downloads, and contact information for direct support.
Websitio: www.axis.com/support





