Introdución
This manual provides comprehensive instructions for the setup, operation, and maintenance of your Poly Edge E100 IP Phone. Designed for ease of use, this corded desk phone offers reliable communication and essential features for various office environments. Please read this manual thoroughly to ensure proper installation and optimal performance of your device.
Produto rematadoview
The Poly Edge E100 IP Phone is a corded communication device suitable for desktop or wall-mounted use. It features a clear display, intuitive keypad, and Poly's noise reduction technology for enhanced audio quality. This phone is designed for secure, reliable, and stable operation in professional settings.

Figura 1: Fronte view of the Poly Edge E100 IP Phone, showing the handset, display, and keypad.
Configuración
1. Contido do paquete
Verifique que o seu paquete conteña os seguintes elementos:
- Poly Edge E100 IP Phone base unit
- Auricular
- Cable do auricular
- Cable Ethernet
- Soporte de escritorio (preinstalado ou separado)
- Power adapter (may be sold separately depending on model/region)
2. Instalación física
Colocación de escritorio
To set up the phone on a desk:
- Attach the desk stand to the phone base if it is not already attached. Ensure it clicks securely into place.
- Place the phone on a stable, flat surface.

Figura 2: Poly Edge E100 IP Phone positioned on its desk stand.
Montaxe en parede
The Poly Edge E100 can be mounted on a wall. A wall mount bracket (often sold separately) may be required. Follow the instructions provided with the wall mount kit.
- Secure the wall mount bracket to the wall using appropriate fasteners.
- Attach the phone to the wall mount bracket.
- Ensure the handset retainer tab is reversed to hold the handset securely when wall-mounted.

Figura 3: Poly Edge E100 IP Phone installed on a wall.
3. Cables de conexión
Connect the necessary cables to the ports on the back of the phone. Refer to Figure 4 for port locations.

Figura 4: Lado view of the phone, illustrating the USB-C port and the stand mechanism.
- Auricular: Connect one end of the coiled handset cord to the handset and the other end to the handset port on the phone base.
- Rede: Connect one end of the Ethernet cable to the LAN port on the phone and the other end to your network switch or router. If using Power over Ethernet (PoE), the phone will power on automatically.
- Power Adapter (if not using PoE): If PoE is not available, connect the power adapter (if included) to the power port on the phone and then to a power outlet.
- Headset (Optional): If using a headset, connect it to the dedicated headset port.
Once connected, the phone will power on and begin its boot sequence. Initial configuration may be required by your IT administrator.
Instrucións de funcionamento
1. Funcións de chamada básicas
- Facendo unha chamada:
- Pick up the handset, press the Speakerphone button, or press a Line key.
- Marque o número usando o teclado.
- Preme o Marque tecla de función ou agardar a que a chamada se conecte automaticamente.
- Respondendo a unha chamada:
- Levante o auricular, prema o botón do altofalante ou prema a tecla de liña que parpadea.
- Finalizando unha chamada:
- Hang up the handset, press the Speakerphone button again, or press the Finalizar chamada tecla de función.
- Axuste do volume: Usa o Volume +/- buttons to adjust the handset, headset, or speakerphone volume during a call, or the ringer volume when idle.
- Silenciar: Preme o Silenciar botón para silenciar o micrófono durante unha chamada. Prema de novo para activar o son.
- Altavoz: Preme o Altavoz botón para activar ou desactivar o altofalante.

Figura 5: A user interacting with the Poly Edge E100 IP Phone.
2. Funcións avanzadas
- Contactos: Access your contact directory via the Contactos soft key on the display.
- Recent Calls: View your call history (missed, received, dialed) by pressing the Recente tecla de función.
- Menú: Access phone settings and advanced features through the Menú tecla de función.
- Redución de ruído: The Poly Edge E100 features integrated noise reduction technology to minimize background distractions during calls. This feature operates automatically.
Mantemento
To ensure the longevity and optimal performance of your Poly Edge E100 IP Phone, follow these maintenance guidelines:
- Limpeza: Use a soft, dry, lint-free cloth to clean the phone's surfaces. For stubborn marks, slightly dampen the cloth with water. Avoid using harsh chemicals, abrasive cleaners, or solvents, as these can damage the phone's finish and components.
- Ambiente: Garda o teléfono nun ambiente limpo e seco, lonxe da luz solar directa, da calor excesiva e da humidade.
- Xestión de cables Ensure all cables are neatly arranged and not under tension to prevent damage to the ports or cables themselves.
- Evitar obstáculos: Non bloquees as aberturas de ventilación do teléfono.
Resolución de problemas
If you encounter issues with your Poly Edge E100 IP Phone, refer to the following common troubleshooting steps:
| Problema | Causa posible | Solución |
|---|---|---|
| O teléfono non se acende. | Sen alimentación de Ethernet (PoE) ou do adaptador de corrente. |
|
| Sen ton de marcación. | Network connectivity issue or service not registered. |
|
| Mala calidade de audio (eco, estática). | Environmental interference, faulty cable, or network issue. |
|
| A pantalla está en branco ou conxelada. | Software error or power issue. |
|
Especificacións
| Característica | Detalle |
|---|---|
| Número de modelo | 82M86AA |
| Dimensións do produto (L x W x H) | 9.45 x 7.87 x 2.76 polgadas |
| Peso do elemento | 1.94 libras (0.88 quilogramos) |
| Marca | POLY |
| Cor | Negro |
| Tipo de teléfono | Con cordo |
| Material | Plástico |
| Fonte de enerxía | Cable eléctrico (compatible con PoE) |
| Tipo de contestador automático | Dixital |
| Dispositivos compatibles | VoIP services, PSTN, ISDN, answering machines, fax machines |
| Capacidade de chamadas de conferencia | Básico |
| Diagonal da pantalla visible | 3 polgadas / 8 cm |
Garantía e Soporte
For warranty information, technical support, and additional resources, please refer to the official Poly website or contact your authorized Poly reseller. Warranty terms and conditions may vary by region and purchase agreement.
Tamén podes visitar o Tenda Poly en Amazon para obter máis información sobre o produto e opcións de asistencia.





