TEEHO TE217

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TEEHO TE217 WiFi Smart Door Lock

Manual de usuario

Introdución

This manual provides comprehensive instructions for the installation, operation, and maintenance of your TEEHO TE217 WiFi Smart Door Lock. Please read this manual thoroughly before installation and use to ensure proper function and safety.

Que está incluído

Comprobe que todos os compoñentes estean presentes antes de comezar a instalación:

  • Montaxe exterior
  • Montaxe Interior
  • Pestillo
  • Placa de montaxe
  • Teclas de copia de seguridade (2)
  • Parafusos (varios tamaños)
  • AA Lithium Batteries (4)
  • Collar de entrada (opcional)
  • Placa de reforzo (opcional)
  • Folga

Configuración e instalación

Follow these steps to install your TEEHO TE217 Smart Door Lock. A screwdriver is the only tool required for installation.

1. Prepara a Porta

Asegúrate de que a túa porta cumpra as seguintes especificacións:

  • Espesor da porta: 1-3/8" to 2" (35mm to 50mm)
  • Door Hole (Diameter): 1-1/2" ou 2-1/8" (38 mm ou 54 mm)
  • Retroceso: 2-3/8" ou 2-3/4" (60 mm ou 70 mm)
  • Latch Hole: 1" (25mm) deep

Ensure the hole in the door frame is drilled at least 1" (25mm) deep to allow enough space for the deadbolt to extend. If not, calibration may fail during setup.

Door dimensions and compatibility check

Image: Door dimensions and compatibility check for installation.

2. Instalar o pestillo

Adjust the latch length based on your door's backset (60mm or 70mm). Install the latch horizontally into the door edge. If needed, install the strike plate in the door frame, ensuring the hole is at least 1" (25mm) deep.

3. Instalar o conxunto exterior

Measure the door hole diameter. If it is 1-1/2" (38mm), remove the spacer from the exterior assembly. Ensure the cable is positioned below the latch and the torque blade is horizontal before inserting the exterior assembly.

4. Install Mounting Plate and Interior Assembly

Secure the mounting plate with screws. Keep the thumb turn on the interior assembly in a vertical position. Firmly connect the cable from the exterior assembly to the connector on the interior assembly. Insert the interior assembly screws to secure it. Load 4 AA batteries into the battery compartment and replace the battery cover.

5. Test the Deadbolt

After installation, test the deadbolt's functionality. It is recommended to use the back of your hand to wake up the keypad. Long press any key on the keypad to lock it. The default master code is 12345678.

Video guía de instalación

Video: Detailed installation guide for the TEEHO TE217 Smart Lock, covering door preparation, latch installation, and assembly steps.

Funcionamento da pechadura intelixente

Métodos de desbloqueo

The TEEHO TE217 offers multiple convenient ways to unlock your door:

  • Recoñecemento de pegadas dixitais: Place your registered fingerprint on the sensor. The lock boasts a 99% accuracy rate and less than 0.3s recognition time.
  • Código PIN: Enter your personalized PIN code on the backlit keypad.
  • Clave física: Use the provided backup physical keys for traditional unlocking.
  • Aplicación móbil: Control the lock remotely via the KK Home app.
  • Control de voz: Integrate with Google Assistant or Amazon Alexa for hands-free unlocking.
Multiple unlocking methods including app, fingerprint, passcode, and physical key

Image: Visual representation of the various unlocking methods available for the smart lock.

App Operation Guide (KK Home App)

The KK Home app provides full control and monitoring of your smart lock. Download the app from the App Store or Google Play.

  1. Pairing Your Lock: Click 'Add device' or '+' in the app. Scan the QR code located on the back of the battery cover or on the device's body to pair. Ensure Bluetooth is enabled and your phone is close to the device.
  2. Configuración do código mestre: If you have changed the default master PIN code on the lock, enter your new master code in the app.
  3. Conexión Wi-Fi: The lock only works with 2.4GHz Wi-Fi. Find your Wi-Fi network in the list and enter the password.
  4. Naming Your Lock: After successful Wi-Fi connection, name your lock (e.g., Front Door, Side Door) and complete the setup.
Características da aplicación:
  • Actividades: Check unlock, lock, and alert records.
  • Xestión de contrasinais: Generate 4 different types of passwords (Permanent, Scheduled, Temporary, One-time). Up to 100 passwords can be stored.
  • Xestión de impresións dixitais: Set up and manage fingerprints (if applicable to your product).
  • Configuración: Access basic lock information and customize settings like Auto-Lock (10 seconds to 3 minutes), Duress Warning, Sound Settings, Master Code, Time Settings, Notifications, One-Touch Locking, and Privacy Mode.
  • Compartir acceso: Share operational rights with family (full permissions) or guests (limited permissions) via email or invitation code. The user must be registered on the KK Home app.

Video: Comprehensive guide on using the TEEHO TE217 Smart Lock with the KK Home app, including pairing, password management, and settings.

Voice Control Integration (Alexa/Google Assistant)

To enable voice control, ensure your device is properly connected to the KK Home app.

  1. Navigate to Alexa/Google Assistant: In the KK Home app, go to 'My' > 'Third Party Voice Services' > 'Alexa' or 'Google Assistant'.
  2. Vincular conta: Select 'Agree and link' to initiate the linking process. Follow the prompts to link your KK Home account and skill in the Alexa or Google Home app.
  3. Configurar o dispositivo: In the Alexa app, locate your device on the 'Home' page or under 'Devices'. Click on the settings icon in the top right corner. Enable 'Unlock by App' and 'Unlock by voice'. Create your voice code as prompted. Once configured, your device is ready for voice control.
Woman using voice command to unlock door with Alexa

Image: Demonstrates using voice commands with Alexa to control the smart lock.

Mantemento

Xestión da batería

The TEEHO TE217 is designed for prolonged power efficiency, with a battery life projected to last up to 6 months. The lock includes a low battery indicator to inform you when replacement is needed. Always use 4 AA alkaline batteries and replace all of them at once to ensure optimal performance. In case of complete power loss, a Type-C port is available for emergency power-on using a portable power bank (not included).

Smart lock with battery compartment open, showing AA batteries

Image: Illustrates the battery compartment and recommended AA batteries.

Limpeza

To clean the smart lock, use a soft, damp pano. Evite produtos de limpeza abrasivos ou solventes que poidan danar o acabado ou os compoñentes electrónicos.

Resolución de problemas

If you encounter issues with your TEEHO TE217 Smart Door Lock, refer to the following common problems and solutions:

Problemas de conexión Wi-Fi

  1. Restablecer o bloqueo: Manteña premido o botón de reinicio durante 5 segundos.
  2. Check Bluetooth and Router: Enable Bluetooth on your phone. Ensure your home Wi-Fi is active and the router is functioning well. The lock should be within 10 meters of the router.
  3. Actualizar a aplicación: Ensure your KK Home app is updated to the latest version.
  4. Comprobar a batería: Confirm the lock's battery level is over 20%.
  5. Frecuencia wifi: Ensure your Wi-Fi network operates at 2.4GHz, as the lock only supports this frequency.
  6. Cables de conexión: Ensure the connection cables are properly inserted.

A batería esgotando rapidamente

  1. Check for Misalignment: Ensure the lock is correctly aligned and the hole depth of the door frame does not exceed 25mm.
  2. Inspect Connection Wires: Ensure that the connection wires are correctly installed to prevent any issues with power supply.
  3. Verify Proper Screw Installation: Check if the lock is securely installed using the provided screws.
  4. Use pilas alcalinas: Confirm that you are using the recommended 4 alkaline batteries. Avoid mixing different types of batteries and replace them all at once with new ones when needed.

Lock Not Working

  1. Restablecer o bloqueo: Manteña premido o botón de reinicio durante 5 segundos.
  2. Comprobar a potencia da batería: Ensure the lock's battery is over 20%.
  3. Update App and Firmware: Make sure your smart lock's app and firmware are up to date.
  4. Inspect Connection Wires: Ensure the connection cables are properly inserted. Try to re-install the door lock.
  5. Substituír baterías: Replace with brand-new alkaline batteries.

If the issue persists after following these steps, kindly provide the following details via email or phone call for further assistance:

  • ESN number.
  • User account name for the KK Home App.
  • A photo or video of the lock.
  • Phone model, system version.
  • KK Home App version.

Especificacións

CaracterísticaDetalle
MarcaTEEHO
Nome do modeloTE217 Wifi Smart Lock
Tipo de bloqueoBiométrico, peche de seguridade, teclado
Características especiaisAuto-Lock, Back-Lit Keypad, Fingerprint, One-Touch Lock, Passcode Unlock
MaterialZinc alloy exterior keypad, Aluminum alloy interior assembly
Dimensións do artigo L x W x H8 x 8 x 4 polgadas
Peso do elemento3.7 libras (1.68 quilogramos)
CorBright Nickell
Tipo de acabadoNíquel
Fonte de enerxía4 pilas AA (incluídas)
Protocolo de conectividadeBluetooth, Wi-Fi (só 2.4 GHz)
Método de controlAplicación, control remoto, táctil, voz
Tipo de controladorAmazon Alexa, Android, Asistente de Google, iOS
Usos recomendadosResidential and smart home access control
Estándar de durabilidadeBHMA Grade 2 certified, IP65 Weatherproof

Garantía e Soporte

TEEHO provides the following support for your smart lock:

  • 30-Day Commitment: Unconditional commitment within 30 days of purchase.
  • 1-Year Exchange: Complimentary exchange within 1 year for product issues.
  • Atención ao cliente: Dedicated 24/7 customer service is available for assistance.

For support, please refer to the contact information provided with your product packaging or visit the official TEEHO websitio.

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