Manual do usuario do teléfono IP Poly CCX 600

Introdución

The Poly CCX 600 is a high-performance IP phone designed for business communication, offering advanced features such as a 7-inch color multi-touch LCD display, Bluetooth connectivity, integrated Wi-Fi, and Poly's renowned audio quality. This manual provides essential information for the proper setup, operation, and maintenance of your device.

Contido do paquete

Antes de continuar coa configuración, asegúrate de que todos os elementos estean presentes no paquete:

• Poly CCX 600 Business Media Phone
• Auricular con cable
• Cable Ethernet
• Soporte de mesa
• Guía de inicio rápido (se corresponde)

Configuración

1. Attaching the Desk Stand

Align the desk stand with the slots on the back of the phone. Push firmly until it clicks into place. The stand allows for adjustable viewángulos de inflexión.

Figure 1: Poly CCX 600 IP Phone with its desk stand, showing the phone angled for desktop use.

2. Cables de conexión

Connect the necessary cables to the ports on the back of the phone. Refer to the image below for port locations.

Figura 2: Traseira view of the Poly CCX 600, highlighting the ports for power (48V), two network (RJ-45), and a headset.

1. Auricular: Connect the coiled handset cord to the handset port on the side of the phone and to the handset itself.
2. Network (PoE): Connect one end of the Ethernet cable to the LAN port on the phone and the other end to a Power over Ethernet (PoE) enabled network switch or injector. If PoE is not available, use a separate power adapter (sold separately) connected to the 48V power port.
3. Network (PC): If desired, connect a second Ethernet cable from the PC port on the phone to your computer for network pass-through.
4. Auriculares: Connect a compatible headset to the dedicated headset port.

3. Initial Boot-up and Network Configuration

Once connected, the phone will power on automatically. It will attempt to obtain network settings via DHCP. If your network requires static IP configuration or if you are using Wi-Fi, follow the on-screen prompts or navigate to Settings > Basic > Network Configuration para axustar a configuración.

• Wi-Fi: Para conectarse a unha rede Wi-Fi, vaia a Axustes> Básico> Wi-Fi, selecciona a túa rede e introduce o contrasinal.
• Bluetooth: To pair a Bluetooth device, go to Settings > Basic > Bluetooth, enable Bluetooth, and select your device from the list to pair.

Instrucións de funcionamento

1. Facer e responder chamadas

• Para facer unha chamada: Lift the handset, press the speakerphone button, or tap the "New Call" icon on the touchscreen. Dial the number and press the "Call" button.
• Para responder unha chamada: Lift the handset, press the speakerphone button, or tap the "Answer" button on the touchscreen.
• Para finalizar unha chamada: Replace the handset, press the speakerphone button again, or tap the "End Call" button on the touchscreen.

Figure 3: The Poly CCX 600 display during an active call or meeting, showing participant avatars and call controls.

2. Uso da interface de pantalla táctil

The 7-inch color multi-touch LCD display provides intuitive access to all phone functions. Swipe, tap, and scroll to navigate menus, contacts, call history, and applications.

Figure 4: The Poly CCX 600 displaying recent calls and contact details, demonstrating the user interface.

3. Microsoft Teams Integration

The Poly CCX 600 is certified for Microsoft Teams, providing a seamless communication experience. Upon initial setup or after a factory reset, you may be prompted to sign in to your Microsoft Teams account. This allows for direct access to Teams calls, meetings, and contacts from your phone.

Figure 5: The Microsoft Teams welcome screen on the Poly CCX 600, prompting the user to sign in.

4. Uso de auriculares

Connect a compatible headset to the dedicated headset port or pair a Bluetooth headset. Press the headset button on the phone to switch audio to the headset.

Mantemento

Limpeza do dispositivo

To clean the phone, gently wipe the surfaces with a soft, damp, lint-free cloth. Avoid using abrasive cleaners, solvents, or aerosol sprays, as these can damage the device. Ensure the phone is powered off and unplugged before cleaning.

Actualizacións de software

Periodically, software updates may be available to improve performance and add new features. Your IT administrator typically manages these updates. Do not power off the device during an update process.

Resolución de problemas

This section addresses common issues you might encounter with your Poly CCX 600 IP Phone.

• Sen enerxía:
  • Ensure the Ethernet cable is securely connected to a PoE-enabled port or that the optional power adapter is correctly plugged in.
  • Verifica que a fonte de alimentación estea activa.
• Sen ton de marcación:
  • Comprobe as conexións dos cables de rede.
  • Confirm network connectivity and registration status on the phone's display.
  • Contact your IT administrator if the issue persists, as it may be related to network or VoIP service configuration.
• Mala calidade de audio:
  • Check network connection stability.
  • Ensure the handset or headset is properly connected.
  • Axustar a configuración de volume.
  • If using Wi-Fi, ensure a strong signal.
• Pantalla táctil sen resposta:
  • Reinicie o teléfono desconectando e volvendo conectar o cable de alimentación/Ethernet.
  • Asegúrate de que a pantalla estea limpa e libre de residuos.

Especificacións

Garantía e Soporte

The Poly CCX 600 IP Phone is manufactured by HP. For detailed warranty information, please refer to the warranty card included with your product or visit the official HP support website. Technical support and additional resources can be found on the manufacturer's support portal.

Fabricante: HP Inc.

Websitio: www.hp.com/support