1. Información importante de seguridade
Please read this manual carefully before installation and use. Keep it for future reference.
- Do not expose the lock to extreme temperatures outside the specified operating range (-22°F to 158°F).
- Use only the specified battery type (Lithium Polymer) and charging methods.
- Ensure proper installation to prevent damage to the lock or door.
- Garda as chaves mecánicas nun lugar seguro fóra da propiedade.
- Evite usar produtos de limpeza abrasivos ou solventes na superficie da fechadura.
2. Contido do paquete
Comprobe que todos os compoñentes estean presentes antes de comezar a instalación:
- Montaxe exterior
- Montaxe Interior
- Lithium Polymer Battery (1)
- Chaves mecánicas (2)
- Ferraxes de instalación (parafusos, placa de peche, etc.)
- Manual de usuario
3. Produto rematadoview e Características clave
The Lockin Veno Pro is an advanced smart lock system integrating multiple security and convenience features.
Figure 3.1: Lockin Veno Pro Smart Lock with integrated camera and keypad.
3.1. Integrated 4-in-1 System
The Veno Pro combines a palm vein & fingerprint smart lock, a 2K 180° true panoramic camera, a smart video doorbell with night vision, and a built-in AI hub with 32GB local storage. No additional hub or monthly fees are required.
Figure 3.2: The 4-in-1 integrated system of the Veno Pro.
3.2. Venokey Palm Vein Recognition
Experience touchless unlocking with TÜV Rheinland certified 0.17s recognition speed and 99.9% accuracy. This technology works reliably even with soiled hands, peeling fingers, faint fingerprints, or long nails. The False Acceptance Rate (FAR) is less than 0.00001%, ensuring high security.
Figure 3.3: Palm vein recognition adapts to various hand conditions.
Vídeo 3.1: Un overview of the benefits and technology behind palm vein recognition.
3.3. LockinCam 2K 180° True Panoramic Camera
The revolutionary 180°x180°x180° camera significantly reduces blind spots, providing a head-to-toe, ultra-wide view at your doorstep. Features include local AI motion detection, IR night vision, two-way talk, and 32GB built-in storage, all without monthly fees.
Figure 3.4: Enhanced field of view with the 180° panoramic camera.
3.4. Triple-Layer Security Protection
LockinAI's on-device computation architecture ensures all data processing occurs locally, eliminating cloud dependencies and safeguarding your privacy from unauthorized access and data transmission risks.
Figure 3.5: Triple-layer privacy protection architecture.
Video 3.2: Detailed information about the Veno Pro's features and capabilities.
4. Configuración e instalación
Installation is designed to be straightforward, requiring only a screwdriver and approximately 15 minutes.
4.1. Lista de verificación previa á instalación
- Asegúrate de que a túa porta cumpra as seguintes especificacións:
- Diámetro do orificio da porta: 1 polgada / 25.4 mm
- Diámetro do orificio transversal: 2⅛ polgadas / 54 mm
- Door Thickness: 1⅜ in - 2¹¹⁄₆₄ in (35-55 mm)
- Distancia entre as rodas: 2 mm ou 60 mm
- The lock is NON compatible with round faceplate cutouts, Storm Doors, or Mortise Locks.
- Compatible with Single Cylinder and doors with a rectangular latch faceplate cutout.
- Fully charge the included Lithium Polymer battery before installation.
Figure 4.1: Door measurement requirements for installation.
4.2. Pasos da instalación
Refer to the detailed step-by-step instructions provided in the included Quick Start Guide for precise installation. A screwdriver is the only tool typically required.
- Prepare the door by ensuring it meets the specified dimensions.
- Instale o pestillo e a placa de peche.
- Mount the exterior assembly.
- Install the interior assembly and connect the cables.
- Insira a batería cargada.
- Test the lock's functionality.
5. Instrucións de funcionamento
5.1. Métodos de desbloqueo
The Lockin Veno Pro offers six convenient ways to unlock your door:
- Palm Vein: Touchless recognition by simply presenting your palm to the sensor.
- Pegada dixital: Fast and secure access using your registered fingerprint.
- Código PIN: Enter your personalized code on the keypad.
- Control da aplicación: Unlock remotely via the Lockin App on your smartphone.
- Control de voz: Integrate with smart home ecosystems for voice commands (e.g., Alexa, Google Home).
- Chaves mecánicas: Acceso con chave tradicional para copias de seguridade.
5.2. Lockin App Features
The Lockin App provides comprehensive control and monitoring capabilities:
- Acceso remoto: Control your lock from anywhere.
- Alertas instantáneas: Receive notifications for activity at your door.
- Contrasinais de uso único: Generate temporary access codes for guests.
- Xestión de usuarios: Easily add or remove user permissions.
- Modos intelixentes: Choose from Home, Away, Geofencing, and Party modes to tailor alerts and access.
- Charla bidireccional: Communicate with visitors via the app.
5.3. Camera and AI Features
The integrated camera and AI enhance your home security:
- Vídeo 2K HD: Clear video feed with a 180° panoramic view.
- Detección de movemento por IA: Local AI processing accurately identifies humans, packages, and vehicles.
- Visión nocturna IR: Ensures clear monitoring in low-light conditions.
- 32GB Local Storage: Securely stores video recordings without cloud fees.
Video 5.1: A short demonstration of the Veno Pro's features.
Vídeo 5.2: Unha breve presentación en vídeoasing the Veno Pro's capabilities.
6. Mantemento
6.1. Xestión da batería
The Veno Pro includes a removable, rechargeable Lithium Polymer battery that lasts up to 3 months per charge. For continuous power, consider adding the optional Lockin Solar Panel (sold separately).
Figure 6.1: Battery charging options and backup methods.
- Monitor battery levels via the Lockin App.
- Recharge the battery using the provided USB-C cable.
- In case of a dead battery, use the external USB-C port for emergency power or the mechanical keys.
6.2. Limpeza e coidado
The tempered glass finish is designed to resist scratches, fingerprints, and fading. To maintain its appearance:
- Limpe a superficie cun suave, damp pano.
- Evite produtos químicos agresivos ou materiais abrasivos.
- Ensure the lock is dry after cleaning, especially around the keypad and sensors.
Figure 6.2: Tempered glass finish and IP65 waterproof rating.
7 Solución de problemas
This section addresses common issues you might encounter with your Lockin Veno Pro Smart Lock.
| Problema | Causa posible | Solución |
|---|---|---|
| "Door Locked" voice prompt is too loud/cannot be disabled. | Firmware setting for auto-lock voice volume/disabling. | Check the Lockin App's audio settings. Ensure all volume controls are set to minimum or muted if possible. Lockin is actively working on firmware updates to provide more control over this feature. |
| Palm Vein recognition requires multiple attempts. | Incorrect hand positioning or environmental factors. | Ensure your palm is approximately 6-8 inches from the camera. Try approaching from about a foot away and slowly moving closer. Re-enroll your palm vein if issues persist. |
| Falla o recoñecemento de pegadas dixitais. | Dirty sensor, dry/peeling skin, or unregistered fingerprint. | Clean the fingerprint sensor with a soft, dry cloth. Ensure your finger is clean and dry. Re-register your fingerprint if necessary. |
| Lock does not respond (no power). | A batería está esgotada. | Recharge the battery. Use the external USB-C port with a power bank for emergency power, or use the mechanical keys. |
| Problemas de conectividade da aplicación. | Wi-Fi signal, app version, or lock firmware. | Ensure your Wi-Fi is stable. Update the Lockin App to the latest version. Check for firmware updates for the lock via the app. Restart the lock and your phone. |
| False triggers from camera (rain/sunlight). | Interferencia ambiental. | The lock features advanced anti-false trigger technology. If issues persist, ensure the camera lens is clean and free from obstructions. Adjust motion detection sensitivity in the app if available. |
8. Especificacións
| Característica | Detalle |
|---|---|
| Marca | Lockin |
| Nome do modelo | Veno |
| Número de modelo do artigo | LKMSD411 |
| Tipo de bloqueo | Biometric, Deadbolt, KeypadBiometric |
| Características especiais | Motion Sensor, Night Vision, HD Definition, Palm Vein, Auto-Lock, One-Touch Lock |
| Material | Zinc |
| Cor | Negro |
| Dimensións do artigo (L x W x H) | 7.24 x 3.29 x 1.48 polgadas |
| Peso do elemento | 3.66 libras |
| Usos recomendados | Porta de entrada |
| Compoñentes incluídos | Interior Assembly, Exterior Assembly |
| Método de control | Aplicación |
| Protocolo de conectividade | Bluetooth, Matter, Wi-Fi |
| Tipo de batería | Polímero de litio (incluído) |
| Clasificación impermeable | IP65 |
| Temperatura de funcionamento | -22 °F a 158 °F |
| Certificación BHMA | Grade 2 (10-year mechanical durability) |
9. Garantía e atención ao cliente
Lockin stands behind the quality of its products.
- Garantía: The Lockin Veno Pro comes with a 1-year warranty.
- Atención ao cliente: Lockin provides round-the-clock customer care. For assistance, please contact:
- Correo electrónico: soporte@lockin.com
- Phone: Refer to Lockin's official websitio web para números de teléfono de asistencia rexional.
The customer support team is available via phone or email to assist with installation, troubleshooting, and any product-related inquiries.
