Introdución
This manual provides detailed instructions for the setup, operation, and maintenance of your IMILAB C21 2.5K Indoor Security Camera. Please read this manual thoroughly before using the product to ensure proper functionality and safety.

Image: The IMILAB C21 2.5K Indoor Security Camera, highlighting its 2.5K resolution, 2+1 years warranty, 360° surveillance, multiple detections, versatile installation, and app connection features.
O que hai na caixa
Verify that all components are present and in good condition upon unboxing:
- C21 Indoor Pan-Tilt Camera (x2)
- Power Adapter & Cable 6.6ft (x2)
- Mounting Kit (x2)
- User Manual & Warranty Card (x1)

Image: A visual representation of the IMILAB C21 package contents, including the camera, power adapter, manual, screw pack, and mounting base.
Características do produto
- 2.5K QHD Clarity: Captures video in crisp 2.5K QHD resolution for clear monitoring.
- 360° Coverage + 6x Zoom: Offers 360° horizontal and 90° vertical rotation with 6x digital zoom to eliminate blind spots.
- 24/7 Night Vision: Provides continuous monitoring with infrared night vision.
- Smart AI Detection & Alerts: Features motion, human, and sound detection with instant push notifications and auto-tracking.
- Audio bidireccional: Enables real-time communication through the built-in microphone and speaker.
- Alexa & Google Assistant Control: Compatible con Amazon Alexa e Google Assistant para comandos de voz.
- Opcións de almacenamento dual: Supports local storage via MicroSD card (up to 256GB, not included) and cloud storage (subscription-based, with 3 months free for new users).
- Conectividade WiFi de 2.4 GHz: Connects to your home network via 2.4GHz Wi-Fi for stable streaming.
Configuración
- Encendido: Connect the camera to a power source using the provided power adapter and 6.6ft cable.
- Descarga a aplicación: Download the "Mi Home" app from your smartphone's app store (iOS or Android).
- Creación da conta: Register or log in to your Mi Home account.
- Engadir dispositivo: In the app, tap the "+" icon to add a new device. Select the IMILAB C21 camera from the list.
- Conectar a wifi: Follow the in-app instructions to connect the camera to your 2.4GHz Wi-Fi network. This typically involves scanning a QR code displayed on your phone with the camera.
- Posicionamento: Place the camera in your desired location.
Video: An unboxing and setup guide for the IMILAB C21 camera, demonstrating the ease of initial configuration and connection to the mobile application.
Instalación
The IMILAB C21 offers versatile installation options:
- Mesa: Simply place the camera on any flat surface.
- Montaxe na parede: Use the included mounting kit to securely attach the camera to a wall.
- Montaxe no teito: The camera can also be installed on the ceiling for a wider viewing angle. Remember to rotate the screen orientation in the app settings if mounted upside down.

Image: Demonstrates the IMILAB C21 camera installed in various positions: on a table, wall-mounted, and ceiling-mounted, highlighting its flexible placement options.
Instrucións de funcionamento
App Interface & Controls:
Once connected, access the camera's live feed and controls via the Mi Home app:
- En directo View: Toca na cámara para view the real-time feed.
- Panorámica e inclinación: Use the on-screen joystick or swipe gestures to rotate the camera 360° horizontally and 90° vertically.
- Audio bidireccional: Use the microphone icon to speak through the camera's speaker and the speaker icon to listen.
- Record & Screenshot: Capture video recordings or still images directly from the live feed.
- Calidade do vídeo: Adjust the resolution (e.g., 2.5K QHD) for optimal viewing or to save bandwidth.
- Modo de suspensión: Activate sleep mode to turn the lens away and protect your privacy when needed.

Image: A smartphone screen displaying the intuitive and user-friendly Mi Home app interface for the IMILAB C21, showing options for push notifications, remote control, and sleep mode.
Detección intelixente de intelixencia artificial:
Configure detection settings for personalized alerts:
- Detección de movemento: Receive alerts when general motion is detected.
- Detección humana: Specifically identifies human figures to reduce false alarms.
- Detección de son: Notifies you of sudden loud noises.
- Seguimento automático: The camera can automatically follow detected movement within its field of view.
- Zonas de movemento personalizables: Define áreas específicas dentro da cámara view for detection, ignoring irrelevant areas.

Image: A dog looking at a broken vase, illustrating the IMILAB C21's multiple detection capabilities including AI detection for person and noise, and motion zones, with an app notification showing "Noise detected."
Opcións de almacenamento
The IMILAB C21 offers flexible recording and storage solutions:
- Almacenamento local: Insert a MicroSD card (up to 256GB, not included) into the camera's slot for 24/7 continuous or motion-triggered recording.
- Almacenamento na nube: Opt for the subscription-based cloud service for unlimited storage of motion-triggered events. New users receive three free months.

Image: A smartphone displaying the Mi Home app with options for Cloud Storage, MicroSD Card (up to 256GB), and 24/7 Recording Available, illustrating the flexible footage storage options of the IMILAB C21.
Integración do asistente de voz
Integrate your IMILAB C21 with popular voice assistants for hands-free control:
- Amazon Alexa: Link your camera to Alexa to view live feeds on compatible devices (e.g., "Alexa, show the camera").
- Asistente de Google: Connect with Google Assistant for similar voice-activated control and viewing.

Image: The IMILAB C21 camera next to a smart display showing a baby, with logos indicating compatibility with Amazon Alexa and Google Assistant, demonstrating voice control capabilities.
Visión Nocturna
The IMILAB C21 provides clear night vision for 24/7 surveillance:
- Visión nocturna por infravermellos: Automatically switches to black and white infrared mode in low-light or dark conditions.
- Color Night Vision (Low Light): In environments with some ambient light, the camera can provide a full-color night vision image. Note that this feature is not available in total darkness without external light sources.
Video: Real footage from the IMILAB C21 camera, showcasing its performance in various lighting conditions, including its color night vision capabilities in low light and clear black and white night vision in darkness.
Mantemento
- Limpeza: Usa un pano suave e seco para limpar a lente e o corpo da cámara. Evita produtos de limpeza abrasivos ou solventes.
- Actualizacións de firmware: Regularly check the Mi Home app for firmware updates to ensure optimal performance and security.
- Colocación: Asegúrate de colocar a cámara nun lugar estable, lonxe da luz solar directa, de fontes de calor e de humidade.
Resolución de problemas
| Problema | Posible Solución |
|---|---|
| A cámara non se conecta á wifi | Ensure your Wi-Fi is 2.4GHz. Check Wi-Fi password. Move camera closer to router. Reset camera and try setup again. |
| Poca calidade de vídeo | Check your internet connection speed. Adjust video quality settings in the app. Clean the camera lens. |
| No push notifications | Verify app notification settings on your phone and within the Mi Home app. Ensure detection settings are enabled. |
| A cámara non responde | Unplug and replug the power cable. If issue persists, perform a factory reset using the reset button. |
Especificacións
| Característica | Detalle |
|---|---|
| Nome do modelo | C21 |
| Resolución de captura de vídeo | 2.5K QHD (2560p) |
| Viewángulo ing | 360° horizontal, 90° vertical |
| Tecnoloxía de conectividade | Wi-Fi de 2.4 GHz |
| Almacenamento | MicroSD (ata 256 GB), almacenamento na nube |
| Fonte de enerxía | Corded Electric (6.6ft cable) |
| Dispositivos compatibles | Smartphone, Amazon Alexa, Google Assistant |
| Dimensións (L x W x H) | 2.8 x 2.75 x 3.8 polgadas |
| Peso do elemento | 1.39 libras |
| Material | Acrilonitrilo butadieno estireno (ABS), policarbonato (PC) |
Garantía e Soporte
Your IMILAB C21 camera comes with a 24 meses de garantía from the date of purchase. For any product-related inquiries, technical assistance, or warranty claims, please contact IMILAB support:
- Teléfono: 866-363-8885
- Correo electrónico: help@imilab.com

Image: Details on IMILAB's user-centered support, including trusted quality, reliable support, hassle-free service, phone number (866-363-8885), and email (help@imilab.com).





