Introdución
The Surfans F28 is a high-fidelity portable music player designed to deliver an immersive audio experience. Featuring dual ESS9018 DACs, a 4.4mm balanced output, and comprehensive Bluetooth 5.2 support including LDAC and aptX HD, the F28 supports a wide range of lossless audio formats. This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your device to ensure optimal performance and longevity.

Figura 1: Parte dianteira e traseira view of the Surfans F28 HiFi Music Player.
Contido do paquete
Verifique que todos os elementos que se indican a continuación estean presentes no seu paquete:
- 1x Surfans F28 HiFi Music Player
- 1x cable de carga USB-C
- 1x 128GB Micro SD Card (pre-installed or included separately)
- 1x Manual de usuario (este documento)

Figura 2: Ilustración do contido típico do paquete.
Produto rematadoview
Familiarize yourself with the various components and controls of your F28 music player.
Características principais:
- Dual ESS9018 DACs: For high-resolution audio decoding and minimal distortion.
- Saída equilibrada de 4.4 mm: Provides enhanced audio quality and power for demanding headphones.
- Saída dun só extremo de 3.5 mm: Standard audio output for common headphones.
- Bluetooth 5.2 bidireccional: Supports LDAC and aptX HD for high-quality wireless audio transmission and reception.
- Pantalla táctil IPS de 3.5 polgadas: Para unha navegación e un control intuitivos.
- ALPS Analog Volume Knob: For precise volume adjustments.
- Almacenamento ampliable: Supports Micro SD cards up to 512GB.
- Porto USB-C: Para carga e transferencia de datos.

Figure 3: The F28 player showcasing its display and audio capabilities.

Figure 4: The dual ESS9018K2M DAC chips, central to the F28's high-fidelity audio.

Figure 5: Top panel with 4.4mm balanced and 3.5mm single-ended audio outputs, and the ALPS analog volume knob.
Configuración
1. Cargando o dispositivo
Before first use, fully charge the F28. Connect the included USB-C cable to the player's USB-C port and the other end to a USB power adapter (5V/1A recommended) or a computer's USB port. The charging indicator will show the charging status. A full charge typically takes several hours.
2. Inserción da tarxeta Micro SD
The F28 supports Micro SD cards up to 512GB. Locate the Micro SD card slot on the bottom of the device. Gently insert the Micro SD card with the gold contacts facing down until it clicks into place. To remove, push the card in slightly until it springs out.

Figure 6: Inserting the Micro SD card and connecting via USB-C for data transfer.
3. Transferencia de música Files
Connect the F28 to your computer using the USB-C cable. The player will appear as a removable storage device. You can then drag and drop your music files directly into the Micro SD card's folders. The F28 supports various lossless formats including DSD (DSF/DFF), FLAC/WAV (up to 384kHz), AIFF/APE, as well as MP3/AAC.

Figure 7: Supported audio file formats for the F28 player.
Instrucións de funcionamento
1. Acendido/apagado
- Encendido: Press and hold the power button (located on the side) until the screen illuminates.
- Apagado: Press and hold the power button until a power-off prompt appears, then confirm.
2. Navegación básica
The F28 features a 3.5-inch IPS touchscreen for primary navigation. Swipe gestures and taps are used to select options and move between menus. Physical buttons on the side provide additional control for playback (play/pause, next/previous track) and menu navigation.
3. Reprodución de música
From the main menu, select "My Music" or "Folder" to browse your audio files. Tap on a song to begin playback. The playback screen displays track information, progress, and playback controls.
4. Control de volume
Adjust the volume using the gold-colored ALPS analog knob located on the top right of the device. Rotate clockwise to increase volume and counter-clockwise to decrease. The volume level will be displayed on the screen.
5. Conectividade Bluetooth
The F28 supports Bidirectional Bluetooth 5.2 with LDAC and aptX HD codecs for high-quality wireless audio. To pair with Bluetooth headphones or speakers:
- Go to "System Settings" and select "Bluetooth".
- Activa o Bluetooth.
- O reprodutor buscará os dispositivos dispoñibles. Selecciona o teu dispositivo da lista para emparellalo.
The F28 can also act as a Bluetooth receiver, allowing you to stream audio from your phone or PC to the player.

Figure 8: The F28 features a Bluetooth 5.2 chip for stable and high-quality wireless connections.
6. Configuración do ecualizador
The F28 includes an equalizer to customize your sound. Navigate to the "Equalizer" option in the settings. You can choose from various presets or create a custom sound profile by adjusting the frequency bands.

Figure 9: Customizing audio with the built-in equalizer.
7. Conexión a dispositivos externos
Use the 4.4mm balanced or 3.5mm single-ended output to connect to headphones, amplifiers, or speakers. The USB-C port also supports USB DAC functionality, allowing the F28 to act as an external sound card for your computer.

Figure 10: The F28 can be connected to various audio systems, including acting as a USB DAC for computers.
Mantemento
- Limpeza: Usa un pano suave e seco para limpar o dispositivo. Evita o uso de produtos de limpeza abrasivos ou solventes.
- Almacenamento: Garde o reprodutor nun lugar fresco e seco, lonxe da luz solar directa e de temperaturas extremas.
- Coidado da batería: To prolong battery life, avoid fully discharging the battery frequently. If storing for extended periods, charge the battery to about 50% every few months.
Resolución de problemas
| Problema | Causa posible | Solución |
|---|---|---|
| O dispositivo non se acende. | Batería baixa; dispositivo conxelado. | Charge the device for at least 30 minutes. If still unresponsive, try holding the power button for 10-15 seconds for a hard reset. |
| Touchscreen is unresponsive or slow. | Fallo temporal do software; interferencia do protector de pantalla. | Restart the device. Ensure the screen is clean and free of debris. If using a screen protector, ensure it is properly applied and not too thick. |
| Problemas de emparellamento por Bluetooth. | Device not in pairing mode; distance; interference. | Ensure both devices are in pairing mode and within range. Turn off and on Bluetooth on both devices. Clear previous pairings if necessary. |
| Low volume via Bluetooth. | Volume settings on both devices; codec compatibility. | Increase volume on both the F28 and the connected Bluetooth device. Ensure optimal codec (LDAC/aptX HD) is selected if supported by the receiving device. |
| Música files not recognized or played in incorrect order. | Corrompido files; file system indexing issue. | Garantir files are in supported formats. Re-scan the music library from the player's settings. If issues persist, try reformatting the Micro SD card (backup data first) and re-transferring files. Note: Some players may sort by filename alphabetically rather than track number metadata. |
Especificacións
| Característica | Detalle |
|---|---|
| Nome do modelo | F28 128G |
| Dimensións do produto | 0.7 x 2.6 x 4.7 polgadas |
| Peso do elemento | 9.6 onzas |
| Chip DAC | Dual ESS9018K2M |
| Formatos de audio admitidos | DSD (DSF/DFF), FLAC/WAV (up to 384kHz/32-bit), AIFF/APE, MP3/AAC, WMA Lossless |
| Versión Bluetooth | 5.2 (Bidirectional, supports LDAC/aptX HD) |
| Tamaño da pantalla | Pantalla táctil IPS de 3.5 polgadas |
| Almacenamento interno | 128GB (included Micro SD card) |
| Almacenamento ampliable | Up to 512GB via Micro SD card |
| Batería | 1x 12V battery (included), approx. 12-hour playback |
| Portos de saída | 4.4mm Balanced, 3.5mm Single-Ended |
| Tecnoloxía de conectividade | Aux, Bluetooth 5.2, USB-C |
| Característica especial | Ecualizador |
Garantía e Soporte
For warranty information and technical support, please refer to the official Surfans websitio web ou póñase en contacto directamente co servizo de atención ao cliente. Garde o recibo da compra como proba de compra para reclamacións de garantía.
You can visit the official Surfans Store on Amazon for more information and support: Surfans Audio Store





