ULTRALOQ Bolt SE Smart Lock Instruction Manual

1. Introdución

The ULTRALOQ Bolt SE Smart Lock offers advanced security and convenience for your home. This deadbolt features multiple access methods, including fingerprint ID, passcodes, smartphone app control, and traditional mechanical keys. With built-in Wi-Fi and Matter over Thread compatibility, it seamlessly integrates into various smart home ecosystems, providing remote control and automation capabilities.

2. Información de seguridade

Lea atentamente todas as instrucións antes da instalación e o uso. Garde este manual para futuras consultas.

• Non use unha broca eléctrica para a instalación.
• Instale e proba a pechadura coa porta aberta para evitar que se bloquee.
• NON instale as pilas antes de instalar a pechadura.
• Siga as instrucións en orde secuencial.
• This lock is designed for specific operating temperatures:
• Outside Lock Body: -31°F (-35°C) to 158°F (70°C)
• Corpo interior de bloqueo: -14 ° C a 10 ° F (131 ° C)

3. Contido do paquete

Asegúrate de que todos os compoñentes estean presentes antes de comezar a instalación:

• ULTRALOQ Bolt SE Smart Wi-Fi Deadbolt (Exterior Assembly)
• Montaxe Interior
• Pestillo de pestillo
• Placa de montaxe
• Placa de folga
• 2 chaves mecánicas
• Installation Kit (screws, screwdriver, reset needle)
• Guía de usuario

4. Especificacións

5. Configuración e instalación

5.1 Comprobacións previas á instalación

Before starting, ensure your door meets the following requirements:

• Espesor da porta: 1 3/8" to 2 1/4" (35mm to 57mm)
• Retroceso: 2 3/8" ou 2 3/4"
• Hole in Door Face: 2 1/8" de diámetro
• Hole in Door Edge: 1" de diámetro

Image: Diagram illustrating the required door thickness, backset, and hole diameters for proper installation of the ULTRALOQ Bolt SE Smart Lock.

5.2 Instalación mecánica

1. Axuste o pestillo do pestillo: If necessary, adjust the deadbolt latch to match your door's backset (60mm or 70mm). Rotate the bolt to extend or shorten it. Ensure the word "TOP" on the latch faces upward.
2. Instalar o pestillo do ferrollo: Insert the adjusted deadbolt latch into the door edge. Secure it with the provided screws from the accessory kit.
3. Instalar o conxunto exterior: Ensure the cylinder tailpiece is horizontal. Route the cable from the exterior assembly through the hole below the bolt. Carefully align the exterior assembly with the deadbolt latch and press it onto the door.
4. Install the Interior Assembly Mounting Plate: Route the cable through the bottom hole of the mounting plate. Align the mounting plate with the exterior assembly and secure it using the appropriate screws (Screws D) for your door thickness.
5. Conecta o conxunto interior: Connect the cable from the exterior assembly to the socket on the interior assembly. Ensure the concave and convex sides are aligned and press firmly until it clicks.
6. Instalación do conxunto interior: Place the interior assembly over the mounting plate, ensuring the tailpiece aligns with the knob. Secure it with the provided screws (Screws E).

5.3 Initial Setup & Calibration

1. Instalar baterías: Insert 4 AA batteries into the interior assembly. Ensure correct polarity. Close the battery cover.
2. Perform Direction Calibration: Keep the bolt in the unlocked position. Press and hold the "5" button on the keypad for 3 seconds. The lock will automatically run the door-handling process, confirming the correct orientation.
3. App Pairing (Wi-Fi Mode):
   • Asegúrate de que o Bluetooth estea activado no teu teléfono.
   • Press any button on the front panel to activate Bluetooth. Start setup within 30 seconds.
   • Open the U Home app, select "Add Device" and choose "Locks".
   • Follow the on-screen prompts to pair your Bolt SE. You will need to enter the 6-digit Program Code found under the battery cover.
   • Connect to your 2.4GHz Wi-Fi network (5GHz Wi-Fi is not supported).
4. App Pairing (Matter Mode):
   • If already set up in U Home app, switch to Matter Mode via settings.
   • Ensure you have a Matter-over-Thread-compatible smart gateway fully set up and connected to the same Wi-Fi network as your phone.
   • Insert a pin into the reset hole and hold for 3 seconds to enable Thread.
   • In your preferred smart home app (e.g., Alexa, Apple Home), select "Add Device" and choose the Matter option.
   • Scan the QR code inside the battery cover or enter the 11-digit numeric code.

6. Instrucións de funcionamento

6.1 Unlocking & Locking

• ID da impresión dixital: Place your registered finger on the fingerprint sensor for quick unlocking. The lock features 360° live fingerprint ID with 0.3s unlock speed and 99.8% accuracy.
• Teclado: Enter your 4-8 digit passcode on the tactile keypad. The keypad is glove-friendly and fingerprint-resistant.
• Aplicación para smartphone: Use the U Home app to remotely lock or unlock your door from anywhere.
• Control de voz: Integrate with Apple Home, Alexa, or Google Assistant to lock/unlock your door using voice commands.
• Chave mecánica: Two traditional mechanical keys are provided for backup access. The keyhole is discreetly located under a rubber pad on the exterior assembly.

Image: A hand placing a finger on the fingerprint sensor of the ULTRALOQ Bolt SE Smart Lock, indicating a successful unlock.

Image: Close-up of the tactile keypad on the ULTRALOQ Bolt SE Smart Lock, showing the numbered buttons.

6.2 User Management & Access Sharing

Through the U Home app or web portal, podes:

• Manage up to 50 access codes.
• Share eKeys or codes remotely for permanent, specific dates, or periods of time.
• View lock history and receive real-time notifications.

6.3 Función de bloqueo automático

Set a preset timer for auto-lock (e.g., 10-180 seconds) or press the "ULTRALOQ" button to lock instantly. This feature ensures your door is always secured.

6.4 Remote Control & Smart Home Integration

The ULTRALOQ Bolt SE offers seamless integration with various smart home platforms:

• Modo Wi-Fi: Control via U Home app, Amazon Alexa, Google Home.
• Modo materia: Control via Apple Home, Amazon Alexa, Google Assistant, Samsung SmartThings, Home Assistant (requires a Matter Over Thread hub controller).

7. Mantemento

7.1 Substitución da batería

The ULTRALOQ Bolt SE uses 4 AA batteries, offering up to 18 months of battery life thanks to Thread's low-energy mesh network. The lock will provide real-time low battery alerts.

• When the battery is low, replace all 4 AA batteries promptly.
• To replace, remove the interior assembly cover, replace the batteries, and reattach the cover.

Image: The interior assembly of the ULTRALOQ Bolt SE Smart Lock with the battery cover removed, showing the 4 AA battery slots.

7.2 Limpeza

Wipe the lock's exterior with a soft, damp pano. Evite produtos de limpeza abrasivos ou solventes que poidan danar o acabado ou os compoñentes electrónicos.

8 Solución de problemas

• Lock not responding / Green light not coming on: Check battery levels and replace if necessary. Ensure batteries are inserted correctly. If issues persist, try removing and reinserting one battery to reset the unit.
• Pegada dixital non recoñecida: Ensure your finger is clean and dry. Try re-registering your fingerprint in the app. Ensure the sensor is clean.
• "Lock jammed" error: This can occur if the deadbolt does not fully extend or retract. Check for obstructions in the door frame. Ensure the hole in the door frame has at least 1" depth. Loosen mounting screws slightly if they are too tight, as this can impede bolt movement.
• Connectivity issues (Wi-Fi/Matter): Ensure your Wi-Fi network is 2.4GHz. Verify your Matter-enabled hub is properly set up and connected to the same network. If the lock loses connection, try restarting the device or re-pairing through the app.
• O desbloqueo remoto non funciona: Confirm the lock has a stable internet connection (for Wi-Fi mode) or is properly connected to your Matter hub. Check app settings for remote unlock permissions.
• O teclado non responde: Ensure the keypad is clean. If the keypad is completely unresponsive, check battery levels.
• Mechanical key not working: Ensure the key is fully inserted and turned correctly. If the keyhole cover is stuck, gently pry it open.

9. Garantía e soporte

ULTRALOQ provides the following warranty coverage for the Bolt SE Smart Lock:

• Lifetime Mechanical Coverage
• 18-Month Electronic Protection

Para atención ao cliente, póñase en contacto con:

• Asistencia telefónica: Monday–Friday, 7 AM–6 PM PST
• Servizo de correo electrónico: Asistencia posvenda por correo electrónico 24 horas ao día, 7 días á semana