Cainiao is a global leader in e-commerce logistics, providing smart supply chain solutions and specialized hardware like UHF RFID readers for inventory tracking.
Cainiao is a globally recognized leader in e-commerce logistics and smart supply chain solutions. Drawing on its distinctive “e-commerce × technology” DNA, Cainiao operates an extensive global smart logistics network designed to handle complex, fast-growing delivery demands.
In addition to their global package tracking and logistics services, Cainiao develops advanced commercial hardware, such as high-performance UHF RFID readers, to streamline inventory management and package tracking for merchants and logistics networks worldwide.
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You can track your Cainiao and AliExpress packages by visiting the Cainiao Global Express Tracking portal at global.cainiao.com and entering your tracking number.
The CNR1 is a high-performance reader designed for logistics and inventory management. It connects to multiple antennas to efficiently read RFID tags on packages, managing assets securely across supply chains.
Connect the reader to your network via the Ethernet port, access the configuration page using its IP address in a web browser, and adjust settings like operating frequency, transmission power, and search mode.
You can reach the Cainiao customer hotline by dialing 951966. Their operating hours are 08:00 to 22:00.