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EPB Manuals & User Guides

EPB provides electric power plus gigabit internet, TV, and phone services to Chattanooga, TN, offering smart grid technology and 24/7 local support.

Tip: include the full model number printed on your EPB label for the best match.

About EPB manuals on Manuals.plus

EPB (Electric Power Board of Chattanooga) is a municipally owned utility and telecommunications company serving Chattanooga, Tennessee, and the surrounding Hamilton County area. Established in 1939 to provide electric power, EPB pioneered the United States' first community-wide Gig network in 2010. By leveraging a comprehensive fiber optic network, EPB delivers high-speed internet, television, and telephone services to residential and commercial customers alongside its electric distribution system.

The company is renowned for its advanced smart grid infrastructure, which reduces power outages and improves restoration times. EPB also offers a suite of digital tools including the Hosted UC App for business communications, the Uprise Wi-Fi Management App, and energy management programs like EPB Power Savers. Support is provided locally 24/7/365 to ensure reliable connectivity and energy services.

EPB manuals

Manuais máis recentes de manuals+ elaborado para esta marca.

epb Smart Net Plus Router Installation Guide

19 de xuño de 2026
EPB Smart Net Plus Router Installation Specifications Model: EPB Smart Net Plus Router Ports: 1 x Power Port 1 x Blue 2.5G WAN Port (for main internet connection) Multiple Yellow…

EPB Smart Net Plus Plume Home App User Guide

17 de xuño de 2026
EPB Smart Net Plus Plume Home App Specifications Product: EPB Smart Net Plus Router Companion App: Plume Home App Features: WiFi network setup, device management, user profiles, security features (online…

epb Hosted UC App User Guide

28 de xaneiro de 2026
EPB HOSTED UC SOFTPHONE Quick Reference Guide Mac desktop edition epb Hosted UC App EPB Hosted UC is a softphone add-on to the EPB Hosted Phone Solution platform of products.…

epb Uprise Wi-Fi Management App Owner’s Manual

10 de xaneiro de 2026
epb Uprise Wi-Fi Management App Specifications Product Name: EPB Upriser WiFi Management Technology: WiFi Management System Software Provider: Plume Support: EPB Customer Service - 423-648-1500 How to Add a Tenant…

epb Hosted UC App User Guide

24 de novembro de 2025
epb Hosted UC App  Quick Reference Guide Windows desktop edition EPB Hosted UC is a softphone add-on to the EPB Hosted Phone Solution platform of products. It integrates voice telephony…

epb Power Savers User Guide

21 de outubro de 2025
epb Power Savers Specifications Product Name: EPB Power Savers Program Type: Energy Reduction Program Support Team: EPB Energy ProsSM Key Activities: Assessing energy use, setting goals, creating action plans, monitoring,…

EPB Connect360 Online Portal Admin Guide

manual
Comprehensive administrative guide for the EPB Connect360 Online Portal, covering voice service management, user settings, trunking, contact center configuration, and Microsoft Teams integration.

EPB MDU Construction Service Guidelines

Directrices do servizo
Official guidelines from EPB Energy & Communications for Multi-Dwelling Unit (MDU) construction projects, detailing requirements for electrical service, metering, communication infrastructure, and EV charging incentives. Effective November 1, 2024.

EPB support FAQ

Preguntas frecuentes sobre manuais, rexistro e asistencia técnica para esta marca.

  • How do I contact EPB Technical Support?

    Technical assistance is available 24/7/365. You can reach EPB Technical Support by calling 423-648-1500 and selecting option 2.

  • What devices are compatible with the EPB Hosted UC App?

    The EPB Hosted UC App is available for Windows and Mac desktop computers. It acts as a softphone add-on to the EPB Hosted Phone Solution platform, allowing users to make calls, chat, and retrieve voicemail.

  • How does the EPB Power Savers program work?

    EPB Power Savers is a voluntary energy reduction program for commercial customers. Participants reduce electricity use during peak event times (up to three times a month) to earn monthly credits on their bills without penalties for non-participation.

  • Can I pay my EPB bill with cash?

    Yes, you can use the EPB Cash Payment Barcode System to pay with cash at participating retailers such as CVS, Walgreens, and Dollar General. You must generate a unique barcode via the MyEPB portal before paying.

  • How do I update my 911 location for EPB VoIP services?

    To ensure emergency services can locate you, update your registered address by calling the Network Operations Center at 423-648-1500, option 2. You will need your CPNI or tax ID information.