Home8 Manuals and Setup Guides

Home8 provides innovative IoT interactive smart home security and care solutions. Their ecosystem revolves around the Security Shuttle, which seamlessly integrates various add-on devices such as fall detectors, medication tracking sensors, valuable tracking sensors, and environmental alarms (fire and CO).

Designed for both home and personal security, Home8 systems emphasize user privacy with bank-level AES data encryption and multi-location management via the dedicated Home8 Mobile App. Below, you will find user manuals, quick start guides, and troubleshooting instructions to help you set up and manage your Home8 security devices.

• Como recupero o meu contrasinal da aplicación Home8 Mobile?

  Go to the sign-in page of your Home8 app and tap 'Forgot password?'. Enter your phone number to receive an SMS access code. Input the code and reset your password.

• What can I do if my Home8 camera is offline?

  Power cycle the camera and wait two minutes. If the offline situation persists, try moving the camera closer to the Security Shuttle and power cycle the device again. If unresolved, contact Technical Support.

• How do I add a new device to my Home8 system?

  Open the Home8 app, select 'Device Management', press the add button '+' next to Sensor List, and scan the QR code located on the device.

• How can I backup recorded video from Home8?

  You can backup your recorded videos by setting up an automatic backup to Dropbox or by sharing your recorded video directly from VideoGram.

• What are the network requirements for a Home8 System?

  Because Home8 is an IoT interactive system, it requires a broadband internet connection (dial-up is not supported), a DHCP-enabled router with an available LAN port, and a smart device with internet access.