KIOXIA is a global leader in memory solutions, delivering high-performance SSDs, flash memory, and USB drives for personal, gaming, and enterprise use.
KIOXÍA (formerly Toshiba Memory) is a world-renowned manufacturer dedicated to "uplifting the world with memory." As the inventor of flash memory, the company continues to pioneer cutting-edge storage technologies, including its signature BiCS FLASH™ 3D flash memory.
KIOXIA offers a comprehensive portfolio of storage products ranging from consumer-grade microSD cards and USB flash drives to high-performance NVMe™ SSDs designed for gaming PCs and enterprise data centers. Their popular lines, such as the EXCERIA series, are engineered for reliability and speed.
The company provides extensive support utilities, including the SSD Utility management software, to help users monitor drive health and optimize performance.
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You can check the "Percentage Life Left" and other metrics using the SSD Utility management software available on the KIOXIA personal support websitio.
Most KIOXIA NVMe SSDs come with a 5-year warranty from the date of purchase, or until the percentage life left reaches zero. Portable models typically have a 3-year warranty.
Firmware updates are managed through the KIOXIA SSD Utility software. Ensure you back up your data before performing any updates.
Check that the SSD is correctly seated in the M.2 slot or connected properly via USB. You may also need to initialize and format the drive using your operating system's disk management tool.
KIOXIA does not provide data recovery services. Users are encouraged to back up data frequently. Returning a product for warranty service will result in the loss of all data on the drive.