Softing Manuals & User Guides

Softing is a global leader in enabling digital data exchange for industrial applications, automotive electronics, and IT networks. The company operates through three primary business segments: Industrial, Automotive, and IT Networks.

Softing Industrial specializes in standardized communication products for factory and process automation, bridging the gap between field devices and control systems with secure connectivity solutions. Softing Automotive delivers diagnostic and testing tools for vehicle electronics, supporting manufacturers and suppliers throughout the entire product lifecycle.

Softing IT Networks focuses on professional testing equipment for assessing the performance of copper and fiber optic cabling. Their portfolio includes certifiers, qualifiers, and verifiers that ensure robust network infrastructure. With headquarters near Munich, Germany, and a worldwide presence, Softing supports engineers and technicians with high-quality hardware and software designed to optimize system reliability and data flow.

• Where can I find software and drivers for my Softing device?

  Software, drivers, and firmware updates are typically available in the support or download sections of the specific Softing business unit website (Industrial or IT Networks) relevant to your product.

• How do I register my Softing IT Networks product?

  You can register your cabling tester or IT network device via the MySofting portal at https://itnetworks.softing.com/my-softing/ to extend warranty services and access reporting features.

• What should I do if my Softing device requires repair?

  For warranty and repair services, visit the Returns/RMA section on the Softing website. You may need to obtain an RMA number before sending in your device.

• Can mobiLink Power be used in hazardous areas?

  mobiLink Power is generally not intended for explosive atmospheres. Always refer to the specific safety instructions in your user manual for zone classifications and usage restrictions.