Tangerine Telecom Manuals & User Guides

Tangerine Telecom is an Australian-owned internet service provider (ISP) specializing in no-contract NBN (National Broadband Network) plans and mobile SIM-only deals. The company provides connectivity solutions for residential properties across Australia, utilizing technologies such as Fibre to the Premises (FTTP), Hybrid Fibre Coaxial (HFC), and Fixed Wireless.

Tangerine also supplies pre-configured networking hardware, including eero mesh Wi-Fi systems and Netcomm modems, to ensure reliable high-speed internet access. Customers can manage their services and usage through typically dedicated self-care portals.

• How do I contact Tangerine technical support?

  You can contact Tangerine Telecom technical support by calling 1800 211 112, initiating a Live Chat on their website, or via WhatsApp at +61 429 637 422.

• What do I do if my router authentication light does not come on?

  Ensure your router is configured in WAN mode with the encapsulation set to PPPoE. Verify that you have entered the correct ISP username and password provided in your Tangerine email/SMS, and check physical cable connections to the NBN box.

• Where can I find my usage details?

  You can monitor and manage your data usage by logging into the Self Care portal on the Tangerine Telecom websitio.