Turtle Beach Corporation is a leading manufacturer of gaming accessories, providing high-quality headsets, controllers, and simulation gear for all major platforms.
Corporación de Turtle Beach is one of the world's premier gaming accessory providers, renowned for pioneering first-to-market features and patented innovations in console, PC, and mobile gaming audio. Best known for its award-winning gaming headsets, such as the Stealth, Recon, and Atlas series, Turtle Beach creates products designed to elevate the gaming experience for players of all levels.
Beyond audio, the brand offers a robust lineup of game controllers under the Recon, React, and Atom lines, as well as comprehensive flight and racing simulation hardware through its VelocityOne brand. Compatible with Xbox, PlayStation, Nintendo Switch, PC, and mobile devices, Turtle Beach products are engineered for comfort, durability, and competitive advantage, featuring technologies like Superhuman Hearing™ and ProSpecs™ glasses-friendly design.
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Most wireless Turtle Beach devices use a USB transmitter. Plug the transmitter into your console or PC, then press and hold the power/pairing button on the headset or controller until the LED flashes rapidly. Ensure the transmitter is also in pairing mode. For Bluetooth devices, enable Bluetooth on your host device and select the Turtle Beach product from the list.
You can register your product for warranty and support updates by visiting the official Turtle Beach product registration page at www.turtlebeach.com/productregistration.
Firmware updates are typically managed through the Turtle Beach Audio Hub or Swarm software, available for download on the Turtle Beach support site. Connect your device to a PC via USB to check for and install updates.
First, ensure the microphone boom is flipped down (if applicable), as many models mute when flipped up. Check your console or PC audio settings to ensure the headset is selected as the input device and the volume is not muted. If using a wired connection, ensure the cable is fully inserted into the controller or port.
If your product is defective within the warranty period (typically one year), visit www.turtlebeach.com/warranty to review terms. You can initiate a claim by contacting support with your proof of purchase to obtain a Return Merchandise Authorization (RMA).