Three Smartwatch Pairing Plan
Advanced Plans Price Guide
- Advanced Plan Benefits
- Our Advanced Plans
- Our SIM Only Advanced Plans
- O método de pago preferido de Three
- Fóra do teu subsidio
- Additional Services Add-ons & Changing your Price Plan Charges to Special Numbers & Directory Services
- International Roaming, including Go Roam, using your phone abroad
- Chamando e enviando mensaxes de texto ao estranxeiro desde o Reino Unido
- Cargos por outros servizos, incluída a taxa de cancelación
- Cousas clave a ter en conta
- Our Advanced Plans give you access to all Go Roam in Europe and Go Roam Around the World destinations, so you can share those hotdog leg snaps at no extra cost in 71 destinations across the world, a Personal Hotspot to share your phone’s network connection, and free calls to customer services.
- You’ll be in control of your spending and have the flexibility to change your plan whenever needed with 4G at no extra cost.
- Se queres levar adiantetage of our Go Roam Around the World Extra benefits you’ll need to be on a Three Your Way plan.
- This is where you’ll find all the pricing information for your voice plan if you joined or upgraded on Three before 1 October 2021 on either a Pay Monthly Handset Package on or after 18 March 2014 or 15 July 2014 for SIM Only Plans.
- In the event of a discrepancy between this publication and the information provided elsewhere, other than the customer terms, this publication will take precedence.
Nun plan diferente?
Price Guides for other plans can be found at Three.co.uk/priceguide. If you joined Three on a Pay Monthly handset package before 18 March 2014 or on a SIM Only Plan before 15 July 2014 and are on one of our older plans (for example: The One Plan, Essential Internet, Ultimate Internet or SIM Zero), you can find details of these and the pricing for each under the heading “Price guides for older plans” at Three.co.uk/priceguide
Tres Atención ao Cliente
Hutchison 3G UK Ltd
Apartado de correos 333
Glasgow G2 9AG
© de 2020 Hutchison 3G UK Limited. Domicilio social: 450 Longwater Avenue, Green Park, Reading, Berkshire, RG2 6GF.
Published by Hutchison 3G UK Limited, trading as Three. All rights in this publication are reserved and no part may be reproduced without the prior written permission of the publisher. The ‘Three’ trademark and other related images, logos and names are proprietary marks used under licence and Three reserves all of its rights. The contents of this publication are believed to be correct at the time of going to press, but any information, products or services mentioned may be modified, supplemented or withdrawn.
The provision of any products and services by Hutchison 3G UK Limited is subject to Three’s Terms and Conditions for using the Three Network for Customers (“Terms”) (available at Termos e Condicións | Tres).
As condicións do cliente terán prioridade se hai algunha discrepancia con esta publicación. En caso de discrepancia entre esta publicación e a información facilitada Tres.co.uk, ademais das Condicións de servizo do cliente, esta publicación terá prioridade.
Advanced Plan Benefits
Want to use your data, your way? Tired of worrying about your mobile bill – home or away? With our Advanced Plans you’ll enjoy:
- Using your phone abroad at no extra cost with Go Roam in Europe and Go Roam Around the World. Available in 71 destinations worldwide. Your plan includes a set of allowances of voice, text and data which you can use in the UK and in all our Go Roam in
- Europe and Go Roam Around the World destinations (subject to our fair use policies see page 21).
- Note that Go Roam Around the World Extra destinations are excluded from Advanced Plans.
- Tethering your device and using it on the go (or at home) with Personal Hotspot – you can use all or any of your data allowance to create a personal hotspot within the UK, or in our Go Roam in Europe destinations.
- Control your spend by setting your own limits for voice and data to avoid getting that shocking big bill.
- Cambia o teu plan, de forma temporal ou permanente, cando o precises.
- Free calls from the UK and our Go Roam in Europe destinations to Three customer services.
Our Advanced Plans
Our Advanced Plans are available on both Pay Monthly Packages, which include a device and have a minimum term of 24 months, and on a SIM Only basis, where you can choose a minimum term of 1, 12 or 24 months. You can cancel at any time on 30 days’ notice (there may be a cancellation fee payable if you’re still within your Minimum Term – see page 26).
Whether you’re on an Advanced Plan Pay Monthly Package or SIM Only Advanced Plan, you’ll get a monthly allowance of voice, text and data for use within the UK and both our Go Roam in Europe and Go Roam Around the World destinations.
Note that your monthly allowance cannot be used in our Go Roam Around the World Extra destinations.
Our Pay Monthly Advanced Plan Packages
| Mensuais bonificación | |||||||||
| Datos |
500 MB |
1 GB |
2 GB |
4 GB |
8 GB |
12 GB |
30 GB |
100 GB |
ilimitado |
| Minutos | 50/100/300/
600 / unlimited |
50/100/300/
600 / unlimited |
50/100/300/
600 / unlimited |
100 / 300 / 600
/ unlimited |
100 / 300 / 600
/ unlimited |
100 / 300 / 600
/ unlimited |
100 / 300 / 600
/ unlimited |
ilimitado |
100 / 300 / 600
/ unlimited |
| Textos |
Ilimitado |
||||||||
|
Using your allowance in Go Vagar in Europa and Go Roam Around the World destinations |
500 MB |
1 GB |
2 GB |
4 GB |
8 GB |
12 GB |
30GB in the UK – 12GB in Go Roam Go Roam in Europe and Go Roam Around the World destinations
At no extra cost |
100GB in the UK – 12GB in Go Roam Go Roam in Europe and Go Roam Around the World destinations
At no extra cost |
Unlimited in the UK
– 12GB in Go Roam Go Roam in Europe and Go Roam Around the World destinations At no extra cost |
|
50/100/300/ 600 / unlimited minutes in the UK (+ unlimited in the UK & Go Roam in Europe destinations; up to 3,000 in Go Roam Around the World destinations) |
50/100/300/ 600 / unlimited minutes in the UK (+ unlimited in the UK & Go Roam in Europe destinations; up to 3,000 in Go Roam Around the World destinations) |
50/100/300/ 600 / unlimited minutes in the UK (+ unlimited in the UK & Go Roam in Europe destinations; up to 3,000 in Go Roam Around the World destinations) |
100/300/600/ unlimited minutes in the UK (+ unlimited in the UK & Go Roam in Europe destinations; up to 3,000 in Go Roam Around the World destinations) |
100/300/600/ unlimited minutes in the UK (+ unlimited in the UK & Go Roam in Europe destinations; up to 3,000 in Go Roam Around the World destinations) |
100/300/600/ unlimited minutes in the UK (+ unlimited in the UK & Go Roam en Europa destinations; up to 3,000 in Go Roam Around the World destinations) |
100/300/600/ unlimited minutes in the UK (+ unlimited in the UK & Go Roam in Europe destinations; up to 3,000 in Go Roam Around the World destinations) |
Unlimited minutes in the UK (+ unlimited in the UK & Go Roam in Europe destinations; up to 3,000 in Go Roam Around the World destinations) |
100/300/600/ unlimited minutes in the UK (+ unlimited in the UK & Go Roam in Europe destinations; up to 3,000 in Go Roam Around the World destinations) |
|
| Unlimited texts in the UK and our Go Roam in Europe destinations & up to 5,000 in our Go Roam Around the World destinations | |||||||||
| Mensuais Cargar | Your monthly charge will depend on the mobile or device chosen and the amount you’ve chosen to pay upfront, and includes a £5 discount for paying by our preferred payment method, which is by a recurring method, such as Direct Debit. Each April, your Monthly Charge will increase by 4.5%. See page 31 for details. | ||||||||
Our SIM Only Advanced Plans
| Mensuais bonificación | |||||||||
| Datos | 500 MB | 1 GB | 2 GB | 4 GB | 8 GB | 12 GB | 30 GB | 100G | ilimitado |
| Minutos |
200 |
600 / unlimited |
200 |
600 / unlimited |
600 / unlimited |
200 / 600
/ unlimited |
200/600 /
ilimitado |
ilimitado |
200 / 600
/ unlimited |
| Textos | Ilimitado | ||||||||
|
Using your allowance in Go Vagar in Europa and Go Roam Around the World destinations |
500 MB |
1 GB |
2 GB |
4 GB |
8 GB |
12 GB |
30GB in the UK – up to 12GB in Go Roam in Europe and Go Roam Around the World destinations. At no extra cost. |
100GB in the UK – up to 12GB in Go Roam in Europe and Go Roam Around the World destinations. At no extra cost. |
Unlimited in the UK – up to 12GB in Go Roam in Europe and Go Roam Around the World destinations. At no extra cost. |
| minutos 200 | 600 / unlimited minutes (unlimited in the
UK & Go Roam in Europe destinations; up to 3,000 in Go Roam Around the World destinations) |
minutos 200 | 600 / unlimited minutes (unlimited in the
UK & Go Roam in Europe destinations; up to 3,000 in Go Roam Around the World destinations) |
600 / unlimited minutes (unlimited in the
UK & Go Roam in Europe destinations; up to 3,000 in Go Roam Around the World destinations) |
200/600 /
unlimited minutes (unlimited in the UK & Go Roam in Europe destinations; up to 3,000 in Go Roam Around the World destinations) |
200 / 600
/ unlimited minutes (unlimited in the UK & Go Roam en Europa destinations; up to 3,000 in Go Roam Around the World destinations) |
Unlimited minutes (unlimited in the UK & Go Roam
in Europe destinations; up to 3,000 in Go Roam Around the World destinations) |
200 / 600
/ unlimited minutes (unlimited in the UK & Go Roam en Europa destinations; up to 3,000 in Go Roam Around the World destinations) |
|
| Unlimited texts in the UK and our Go Roam in Europe destinations, 5,000 in Go Roam Around the World destinations | |||||||||
| Mensuais Cargar | Your monthly charge will depend on the selections made above and includes a £5 discount for paying by our preferred payment method, which is by a recurring method, such as Direct Debit (see pages 8 and 32 ). See the table on the next page for your SIM Only plan’s monthly charge. Each April, your Monthly Charge will increase by 4.5%. See page 31 for details. | ||||||||
Our SIM Only Advanced Plan Prices
Each of these SIM Only plans include unlimited texts in their allowance. The monthly charge shown includes a £5 discount for paying by our preferred payment method, which is by a recurring method, such as Direct Debit (see below).
O método de pago preferido de Three
New Advanced Plan customers (whether on a Pay Monthly Package or SIM Only plan) can only join on Direct Debit, and the above plans’ prices include a discount for paying by this efficient means.
Direct Debit is brilliant for you, as payment will be taken automatically and your account will not be suspended if you forget to pay. It is also the most efficient method for us. You should maintain your Direct Debit whilst you stay as a pay monthly customer.
You can change your bank details at any time, just let us know. You can choose any of the following given means of payment. Simply allow us to store details and you will remain eligible for the £5 monthly recurring discount. See page 32 for more info.
Fóra do teu subsidio
If you’ve used up all of your monthly inclusive allowance and continue to use your account, you’ll be charged the following rates:
| Fóra of bonificación custo | |
| Calls to standard UK landlines (starting 01, 02 or 03; excludes calls to the Isle of Man or the Channel Islands), UK mobiles (any network) and your Three voicemail (once you’ve used your allowance) | 65p/min |
| Datos | Not available on a per MB basis – see our data Add-ons on page 11 |
- If you’ve used up all of your data allowance, you can choose to buy an Add-on which will last until your monthly allowance is refreshed (see page 11) or, if you find yourself needing an increased allowance on a longer-term basis, you can change you price plan (via your My3 account) to one with an increased monthly data allowance.
- If you’ve used up all of your voice minutes, you can continue to make calls and just be billed for these at the rate set out above – or you can change your price plan (via your My3 account) to one with an increased allowance if you find yourself needing an increased allowance on a longer-term basis.
Servizos adicionais
These are the additional, optional or extra services you can bolt on to your plan and include our range of Add-ons, the cost of calling Special Numbers and our International Charges.
Podemos cambiar ou introducir novos cargos por Servizos adicionais ou Servizos fóra da súa asignación. Se o facemos, publicaremos os cambios no noso website. If any Add-ons are affected which have a recurring charge, we’ll let you know at least 14 days before the charge changes. If we do make a change to an Additional Service and you’re not happy with it, you can cancel the Add-on(s) or stop using the Additional Services or Services Outside of your Allowance. If you’d prefer to end your contract instead, a cancellation fee will be payable.
| Adicional Servizos custo | |
| MMS (depending on your phone, if your message includes certain emojis, emoticons or photos, you may be charged this rate for that message) |
65p/mensaxe |
| Códigos curtos de SMS: os números de códigos curtos de texto para móbiles teñen 5 ou 6 díxitos e normalmente comezan cun 6, 7 ou 8. Adoitan usarse para pagar novas funcións en aplicacións, para doar a organizacións benéficas, para participar en concursos e para descargar xogos e tons de chamada. . | SMS shortcodes will not come out of any inclusive allowance and are classed as a Premium Rate Service. The network charge is £0.15 per message and the charge from the third party varies, depending on the promoter’s terms and conditions. These should be checked to find out the exact costs. |
Add-ons and Changing your Price Plan – valid until 26th October 2023
With Three’s Add-ons, it’s easy to customise your plan to give you even more flexibility and value
If you want to increase your allowance on a longer-term basis, you can now change your price plan via your My3 account. A change of price plan may incur a small one-off fee allowing you to use your new increased allowances immediately. You will then be charged your new monthly price from the following month. Changing your price plan will not affect your contract end date.
One Day Boost
Need an extra hit of data? Whether you’re spoiler-phobic and need to binge a whole series before work or you’re on the road rinsing Spotify playlists so you don’t miss your turn, sometimes a one-off boost is all you need. A One Day Boost gives you that short-term hit, ending at midnight. No scary bills. No stress.
|
Complemento nome |
Datos bonificación |
que é incluído? |
Mensuais prezo (lasts until midnight UK time) |
|
One Day Boost |
Ilimitado |
If you’re in the UK you’ll be able to buy this Add-on which gives you unlimited data to use as you like (whether that’s simply to get online, use personal hotspot or stream) on the day of purchase until midnight GMT. |
£ 5 |
Monthly Boost
Having one of those months where you end up using your phone a lot more than usual? A Monthly Boost is just what you need to get you through without changing your plan. And you can cancel it at any time.
These Add-ons are available on a monthly rolling basis and will be added each month to your account until you ask us to remove them.
|
Complemento nome |
Datos bonificación |
que é incluído? |
Mensuais prezo (rolando) |
| Monthly Boost 1GB | 1 GB |
Na compraasing a Monthly Boost you will receive the full allowance immediately. You will be charged the full monthly price as Monthly Boosts are not pro-rated. Can be used for data and personal hotspot. |
£ 5 |
| Monthly Boost 3GB | 3 GB | £ 7 | |
| Monthly Boost 6GB | 6 GB | £ 8 | |
| Monthly Boost Unlimited data | Datos ilimitados | £ 15 |
These Add-ons are available on a short-term basis and last until the end of the billing month.
| Complemento nome | Datos bonificación |
que é incluído? |
Mensuais prezo |
|
Short term Boost Unlimited data |
Datos ilimitados |
Na compraasing a Short term Boost you will receive the full allowance immediately. You will be charged the full monthly price as Short term Boost are not prorated. Can be used for data and personal hotspot. |
£ 20 |
No Add-on allowance can be rolled over to the next month. Three reserves the right to suspend, modify or withdraw Add-ons without notice, at any time.
Add Go Binge
|
Complemento nome |
Datos bonificación |
Cando is isto Complemento dispoñible? |
Mensuais prezo (rolando) |
|
Vaia Binge |
Ilimitado |
• If you joined, upgraded or changed your price plan, between 26 April 2018 and 1 October 2020, to an Advanced Plan with a data allowance of 12GB or more, Go Binge will automatically be added to your plan.
• Se te unches ou actualizaches antes do 26 de abril de 2018 e xa tiveches Go Binge, podes engadir isto de novo á túa conta a través do centro de contacto. |
Libre |
Add Data Passport
|
Complemento nome |
Datos bonificación |
Cando está dispoñible este complemento? |
Diariamente price (lasts until midnight UK time) |
|
Datos Pasaporte |
Ilimitado |
If you’re in the UK or one of the following destinations you’ll be able to buy this Add-on which gives you unlimited data to use as you like (whether that’s simply to get online, use personal hotspot, stream or connect to VPNs) for 24 hours from activation: Åland Islands (Finland), Australia, Austria, Azerbaijan, Azores (Portugal), Balearic Islands (Spain), Belgium, Brazil, Bulgaria, Canada, Canary Islands (Spain), Chile, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, El Salvador, Estonia, Finland, France, French, Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guatemala, Guernsey, Hong Kong (China), Hungary, Iceland, Indonesia, Ireland, Isle of Man, Israel, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau (China), Madeira (Portugal), Malaysia, Malta, Martinique, Mayotte, Mexico, Moldova, Montenegro, Myanmar, The Netherlands, New Zealand, Nicaragua, Norway, Pakistan, Panama, Peru, Poland, Portugal, Puerto Rico, Réunion, Romania, Russia, Saint Barthélemy, Saint Martin, San Marino (Italy), Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Ukraine, United Arab Emirates, Uruguay, US Virgin Islands, USA, Vatican City and Vietnam. |
£ 5 |
Add Minutes
|
Complemento nome |
Abono de voz |
Como podo utilizar este subsidio? |
Mensuais price (rolling) |
| Engadir Landlines 1,000 | 1,000
minutos |
Calls made from the UK to any standard UK landline (01, 02, 03) or from any of our Go Roam in Europe destinations to standard landline numbers within our Go Roam in Europe destinations. |
£ 5 |
| Engadir Landlines | 2,000
minutos |
Calls made from the UK to any standard UK landline (01, 02, 03) or from any of our Go Roam in Europe destinations to standard landline numbers within our Go Roam in Europe destinations. |
£ 10.21 |
|
Chamar ao estranxeiro 100 |
100 minutos |
Great for those who occasionally call abroad giving 100 voice minutes to use in the UK to call standard landline or mobile numbers in: Australia, Austria, Bangladesh, Belgium, Bermuda, Brunei, Bulgaria, Canada, China, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guam, Hong Kong (China), Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Kuwait, Latvia, Lithuania, Luxembourg, Macau (China), Malaysia, Malta, Mexico, Mongolia, Namibia, Netherlands, New Zealand, Norway, Paraguay, Poland, Portugal, Puerto Rico, Romania, San Marino (Italy), Singapore, Slovakia, South Korea, Spain, Sweden, Switzerland, Thailand, USA.
Estes complementos non se poden usar mentres se está en itinerancia fóra do Reino Unido e están excluídos os números de tarifas non estándar e premium. Please be aware these are recurring Add-ons which will refresh each month until you choose to cancel and you’ll be charged the full amount regardless of when you buy or cancel the Add-on. |
£ 5.00 |
|
Chamar No estranxeiro Ilimitado |
Minutos ilimitados |
Great for those who regularly call abroad giving unlimited voice minutes to use in the UK to call standard landline or mobile numbers in: Australia, Austria, Bangladesh, Belgium, Bermuda, Brunei, Bulgaria, Canada, China, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guam, Hong Kong (China), Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Kuwait, Latvia, Lithuania, Luxembourg, Macau (China), Malaysia, Malta, Mexico, Mongolia, Namibia, Netherlands, New Zealand, Norway, Paraguay, Poland, Portugal, Puerto Rico, Romania, San Marino (Italy), Singapore, Slovakia, South Korea, Spain, Sweden, Switzerland, Thailand, USA.
These Add-ons cannot be used while roaming outside the UK and non-standard and premium rate numbers are excluded. Please be aware these are recurring Add-ons which will refresh each month until you choose to cancel and you’ll be charged the full amount regardless of when you buy or cancel the Add-on. |
£ 10.00 |
Any monthly recurring Add-ons purchased up to October 26th 2023 will continue to recur at the above prices until cancelled. If you cancel a recurring add on after 27th October, you will not be able to re-add the same price. On-off Add-ons are charged at the point of purchase and are effective until they expire
Add Smartwatch Pairing
| Complemento nome | Subsidio | que é incluído | Mensuais Prezo |
| intelixente- | Smartwatch Pairing allows | Smartwatch Pairing 24m is included in your Package and forms part of your Monthly | Included in the monthly price for your package |
| ver Emparejamento 24 m | you to share the allowances in your Package with your smartwatch. | Charge. The Smartwatch Pairing Plan does not include any calls, texts or data so your smartwatch must be paired with your phone to enable your smartwatch to share the allowances included in your Package. | |
| intelixente- | Smartwatch Pairing allows | Smartwatch Pairing 1m is a monthly rolling Add-on and will be added to your account | |
| ver Emparejamento 1m | you to share the allowances in your Package with your smartwatch. | until you ask us to remove it. The Smartwatch Pairing Plan does not include any calls, texts or data so your smartwatch must be paired with your phone to enable your smartwatch to share the allowances included in your Package. | £ 7 |
Add-ons & Changing your Price Plan – valid from 27th October 2023
With Three’s Add-ons, it’s easy to customise your plan to give you even more flexibility and value
If you want to increase your allowance on a longer-term basis, you can now change your price plan via your My3 account. A change of price plan may incur a small one-off fee allowing you to use your new increased allowances immediately. You will then be charged your new monthly price from the following month. Changing your price plan will not affect your contract end date.
One Day Boost
Need an extra hit of data? Whether you’re spoiler-phobic and need to binge a whole series before work or you’re on the road rinsing Spotify playlists so you don’t miss your turn, sometimes a one-off boost is all you need. A One Day Boost gives you that short-term hit, ending at midnight. No scary bills. No stress.
|
Complemento nome |
Datos bonificación |
que é incluído? |
Mensuais prezo (lasts until midnight UK time) |
|
One Day Boost Unlimited Data |
Ilimitado |
If you’re in the UK you’ll be able to buy this Add-on which gives you unlimited data to use as you like (whether that’s simply to get online, use personal hotspot or stream) on the day of purchase until midnight GMT. |
£ 8 |
Monthly Boost
Having one of those months where you end up using your phone a lot more than usual? A Monthly Boost is just what you need to get you through without changing your plan. And you can cancel it at any time.
These Add-ons are available on a monthly rolling basis and will be added each month to your account until you ask us to remove them.
|
Complemento nome |
Datos bonificación |
que é incluído? |
Mensuais prezo (rolando) |
| Monthly Boost 1GB – Oct 23 | 1 GB |
Na compraasing a Monthly Boost you will receive the full allowance immediately. You will be charged the full monthly price as Monthly Boosts are not pro-rated. Can be used for data and personal hotspot. |
£ 6 |
| Monthly Boost 3GB – Oct 23 | 3 GB | £ 8 | |
| 5GB Monthly Boost | 5 GB | £ 10 | |
| 10GB Monthly Boost | 10 GB | £ 13 | |
| Unlimited Monthly Boost | Ilimitado | £ 20 |
These Add-ons are available on a short-term basis and last until the end of the billing month.
| Complemento nome | Datos bonificación |
que é incluído? |
Mensuais prezo |
|
One Month Boost Unlimited Data |
Datos ilimitados |
Na compraasing a Short term Boost you will receive the full allowance immediately. You will be charged the full monthly price as Short term Boost are not prorated. Can be used for data and personal hotspot. |
£ 25 |
No Add-on allowance can be rolled over to the next month. Three reserves the right to suspend, modify or withdraw Add-ons without notice, at any time.
Add Go Binge
|
Complemento nome |
Datos bonificación |
Cando is isto Complemento dispoñible? |
Mensuais prezo (rolando) |
|
Vaia Binge |
Ilimitado |
• If you joined, upgraded or changed your price plan, between 26 April 2018 and 1 October 2020, to an Advanced Plan with a data allowance of 12GB or more, Go Binge will automatically be added to your plan.
• Se te unches ou actualizaches antes do 26 de abril de 2018 e xa tiveches Go Binge, podes engadir isto de novo á túa conta a través do centro de contacto. |
Libre |
Add Data Passport
|
Complemento nome |
Datos bonificación |
Cando está dispoñible este complemento? |
Diariamente price (lasts until midnight UK time) |
|
Datos Pasaporte |
Ilimitado |
If you’re in the UK or one of the following destinations you’ll be able to buy this Add-on which gives you unlimited data to use as you like (whether that’s simply to get online, use personal hotspot, stream or connect to VPNs) for 24 hours from activation: Åland Islands (Finland), Australia, Austria, Azerbaijan, Azores (Portugal), Balearic Islands (Spain), Belgium, Brazil, Bulgaria, Canada, Canary Islands (Spain), Chile, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, El Salvador, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guatemala, Guernsey, Hong Kong (China) , Hungary, Iceland, Indonesia, Ireland, Isle of Man, Israel, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau (China), Madeira (Portugal), Malaysia, Malta, Martinique, Mayotte, Mexico, Moldova, Montenegro, Myanmar, The Netherlands, New Zealand, Nicaragua, Norway, Pakistan, Panama, Peru, Poland, Portugal, Puerto Rico, Réunion, Romania, Russia, Saint Barthélemy, Saint Martin, San Marino (Italy), Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Ukraine, United Arab Emirates, Uruguay, US Virgin Islands, USA, Vatican City and Vietnam. |
£ 5 |
Add Minutes
|
Complemento nome |
Abono de voz |
Como podo utilizar este subsidio? |
Mensuais price (rolling) |
| Engadir Landlines 1,000 | 1,000
minutos |
Calls made from the UK to any standard UK landline (01, 02, 03) or from any of our Go Roam in Europe destinations to standard landline numbers within our Go Roam in Europe destinations. |
£ 5 |
| Engadir Landlines | 2,000
minutos |
Calls made from the UK to any standard UK landline (01, 02, 03) or from any of our Go Roam in Europe destinations to standard landline numbers within our Go Roam in Europe destinations. |
£ 10.21 |
|
Chamar ao estranxeiro 100 |
100 minutos |
Great for those who occasionally call abroad giving 100 voice minutes to use in the UK to call standard landline or mobile numbers in: Australia, Austria, Bangladesh, Belgium, Bermuda, Brunei, Bulgaria, Canada, China, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guam, Hong Kong (China), Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Kuwait, Latvia, Lithuania, Luxembourg, Macau (China), Malaysia, Malta, Mexico, Mongolia, Namibia, Netherlands, New Zealand, Norway, Paraguay, Poland, Portugal, Puerto Rico, Romania, San Marino (Italy), Singapore, Slovakia,
South Korea, Spain, Sweden, Switzerland, Thailand, USA. Estes complementos non se poden usar mentres se está en itinerancia fóra do Reino Unido e están excluídos os números de tarifas non estándar e premium. Please be aware these are recurring Add-ons which will refresh each month until you choose to cancel and you’ll be charged the full amount regardless of when you buy or cancel the Add-on. |
£ 6.00 |
|
Chamar No estranxeiro Ilimitado |
Minutos ilimitados |
Great for those who regularly call abroad giving unlimited voice minutes to use in the UK to call standard landline or mobile numbers in: Australia, Austria, Bangladesh, Belgium, Bermuda, Brunei, Bulgaria, Canada, China, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guam, Hong Kong (China), Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Kuwait, Latvia, Lithuania, Luxembourg, Macau (China), Malaysia, Malta, Mexico, Mongolia, Namibia, Netherlands, New Zealand, Norway, Paraguay, Poland, Portugal, Puerto Rico, Romania, San Marino (Italy), Singapore, Slovakia, South Korea, Spain, Sweden, Switzerland, Thailand, USA.
These Add-ons cannot be used while roaming outside the UK and non-standard and premium rate numbers are excluded. Please be aware these are recurring Add-ons which will refresh each month until you choose to cancel and you’ll be charged the full amount regardless of when you buy or cancel the Add-on. |
£ 12.00 |
Any monthly recurring Add-ons purchased up to October 26th 2023 will continue to recur at the above prices until cancelled. If you cancel a recurring add on after 27th October, you will not be able to re-add the same price. On-off Add-ons are charged at the point of purchase and are effective until they expire
Add Smartwatch Pairing
| Complemento nome | Subsidio | que é incluído | Mensuais Prezo |
| intelixente- | Smartwatch Pairing allows | Smartwatch Pairing 24m is included in your Package and forms part of your Monthly | Incluído en |
| ver Emparejamento 24 m | you to share the allowances in your Package with your smartwatch. | Charge. The Smartwatch Pairing Plan does not include any calls, texts or data so your smartwatch must be paired with your phone to enable your smartwatch to share the allowances included in your Package. | the monthly price for your package |
| intelixente- | Smartwatch Pairing allows | Smartwatch Pairing 1m is a monthly rolling Add-on and will be added to your account | |
| ver Emparejamento 1m | you to share the allowances in your Package with your smartwatch. | until you ask us to remove it. The Smartwatch Pairing Plan does not include any calls, texts or data so your smartwatch must be paired with your phone to enable your smartwatch to share the allowances included in your Package. | £ 7 |
Seguridade do dispositivo
| Complemento nome | Duración | Prezo |
| Seguridade para tres dispositivos con tecnoloxía Bitdefender | Recorrente mensual | £ 1 |
Como cobramos por Three Device Security Powered by Bitdefender
- O complemento de seguridade para tres dispositivos reprodúcese automaticamente cada mes do calendario ata que decidas cancelalo. Un mes do calendario é o período de tempo que transcorre desde unha data de calquera mes ata a mesma data do mes seguinte.
- Ao mercar como complemento, o prezo da subscrición, calquera desconto e a data de finalización do período gratuíto mostraranse e detallaranse na túa factura.
- Tes dereito a cancelar o complemento de seguridade para dispositivos Three en calquera momento, mesmo dentro do período de proba gratuíta. Podes facelo a través da aplicación Three ou My3, a través de tendas ou poñéndote en contacto connosco.
- Unha vez finalizado o período de proba gratuíta, cobraraseche cada mes natural pola subscrición recorrente a Three Device Security.
- A subscrición a Three Device Security Add-on comeza o día en que se contratou o complemento.
- Se se cancela, o servizo de subscrición a Three Device Security continuará ata o final do ciclo de facturación actual. Despois diso, non se realizarán máis pagamentos e o servizo de subscrición cancelarase.
Add-ons no longer available for purchase
We have previously sold the below Add-ons. While they’re not available for purchase now, if you purchased one of these in the past, it’ll stay on your account each month on a rolling basis until you ask us to remove it.
These Add-on allowances are for use in the UK and in our Go Roam in Europe and Go Roam Around the World destinations – fair use policies apply (see below).
|
Complemento nome |
Datos bonificación |
Can this Add-on allowance be used as a personal hotspot allowance in the UK? |
Mensuais Prezo |
Prazo |
| Add 500MB | 500 MB | Si | £ 3.00 |
One month rolling |
| Add 1GB | 1 GB | Si | £ 3.00 | |
|
Add unlimited data |
Unlimited in the UK
– up to 12GB in Go Roam in Europe and Go Roam Around the World destinations. |
Si |
£ 3.00 |
| Complemento nome | Voz bonificación | Mensuais prezo | Prazo |
| Add 50 Minutes | minutos 50 | £ 3.00 |
One month rolling |
| Add 200 Minutes | minutos 200 | £ 3.00 | |
| Add 300 Minutes | minutos 300 | £ 3.00 | |
|
Add unlimited minutes |
Unlimited in the UK and within our Go Roam in Europe destinations (up to 3,000 can be used in Go Roam Around the World
destinations to call back to the UK) |
£ 3.00 |
Cargos por chamadas desde o Reino Unido a números especiais e servizos de directorio
There are certain types of calls in the UK that are not covered by your monthly allowance of voice minutes. Charges for these calls are shown in
the following tables. Please go to Three.co.uk/nts or call Customer Services for details of specific numbers.
Calls to numbers starting 0800 and 0808 are free for everyone to call and the charge for calls to numbers starting 084, 087, 118 and 09 are split into two elements: an Access Charge (set by us at 65p per minute, with a one-minute minimum charge) and a Service Charge (set by the company you’re calling – they’ll tell you this).
Chamadas, datos e fax a outros Números especiais.
| Número prefixo | Prezo |
| Calls whilst you’re in the UK to 333 (Three Customer Services), 444 / 555 Pay As You Go Top-up / balance
enquiry 999 / 112 NHS 111 116000/116006/116111/116117/116123 105 National Power Emergency |
Libre |
| 0800 / 0808 | Libre |
| 101 Único non de emerxencia | Libre |
| 084/087/118 (verificar Three.co.uk/nts para números específicos) | 65p per minute Access Charge (one-minute minimum charge) plus the Service Charge |
| Números corporativos - 055 | 15.3p por minuto |
| Non-Standard 07 numbers
0740659 / 074060 / 074061 / 074062 / 074176 / 074181 / 074185 / 074414 / 074515 / 075200 / 075201 / 075203 / 075204 / 075205 / 075207 / 075208 / 075209 / 075370 / 075373 / 075375 / 075376 / 075377 / 075580 / 075581 / 075582 / 075590 / 075591 / 075592 / 075593 / 075594 / 075595 / 075596 / 075597 / 075598 / 075710 / 075718 / 075890 / 075891 / 075892 / 075893 / 075898 / 075899 / 077001 / 077442 / 077443 / 077444 / 077445 / 077446 / 077447 / 077448 / 077449 / 077552 / 077553 / 077554 / 077555 / 078221 / 078223 / 078224 / 078225 / 078226 / 078227 / 078229 / 078644 / 078727 / 078730 / 078745 / 078920 / 078922 / 078931 / 078933 / 078938 / 078939 / 079111 / 079112 / 079117 / 079118 / 079245 / 079246 / 079780 / 079781 / 079784 / 079785 / 079786 / 079788 / 079789 |
Aplícanse cargos móbiles do Reino Unido fóra da asignación (ver Three.co.uk/nts para os custos exactos) |
| 0087 and 0088* (satellite phones) | Up to £7.66 per min |
| Número prefixo | Prezo |
| 076 – Buscapersonas | 1.22 £ por chamada máis 85.8 p. por minuto |
| Tarifa Premium (09, 091, 098) - (verificar Three.co.uk/nts para números específicos) | Cargo de acceso de 65 p. por minuto
(one-minute minimum charge) plus the Service Charge |
| Relevo Reino Unido
Retransmitir chamadas do Reino Unido aos servizos de emerxencia usando 18000 ou 18001 999 ou 18001 112 Retransmitir chamadas do Reino Unido a números que non sexan de emerxencia usando 18001 101 |
Libre |
| Relay UK call made via the shortcode 18001 to UK standard landlines (starting 01, 02, 03) and UK mobiles (starting 077, 078, 079) | These will come out of your monthly inclusive allowance of voice minutes or, if you’ve used up all your inclusive allowance and continue to use your account, will be charged at a discounted rate of no less than 25% |
| Relay UK call to international numbers via the shortcode 18001 | Aplicarase un desconto do 25 % ás tarifas estándar establecidas nas páxinas 21 e 23 |
| Pódese acceder ás chamadas de retransmisión do Reino Unido ao correo de voz usando o 18001 07782 333 123 | Libre |
| 00800 números | 40p per minute (minimum call duration is one minute and calls are rounded up to the nearest second) plus any Service Charge |
Todos os prezos inclúen o IVE. *Chamadas por satélite, por exemplo, Inmarsat, excluídas as chamadas internacionais. **Ambos cargos desde o inicio da chamada.
How much does it cost for calls to satellite phones
Calls to satellite numbers cost the same per minute regardless of where in the world you are when making the call (whether from the UK or abroad) or where the satellite phone is physically located. They normally start with the number prefix 0087 or 0088 and cost up to £7.66 per minute.
How much does it cost for Directory Services
There is a host of directory enquiry services available, all of which have different phone numbers and different charges. These calls do not come out of an allowance of voice minutes and you’ll be charged the rates below to call these.
A táboa aquí mostra só unha fracción dos servizos de directorio dispoñibles (que está a cambiar con frecuencia) - vai a Three.co.uk/nts para os últimos detalles.
Calls made to numbers starting 118 will be split into two elements: an Access Charge (set by us, at 65p per minute, with a oneminute minimum charge) and a Service Charge (set by the company you’re calling – they’ll tell you this).
| Prezos para Tres Directorio Servizos (incluíndo IVE) | |
| National 118333
– multi-search |
65p per minute Access Charge (one-minute minimum charge) + £3.50 to connect + (after the first minute) per Service Charge of 10p per minute. |
| Internacional 118313
– multi-search |
65p per minute Access Charge (one-minute minimum charge) + £3.50 to connect + (after the first minute) per Service Charge of 10p per minute. |
| Directory services for people with disabilities – 195 – multi-search | Libre a chamar 195 para Tres rexistrado usuarios.
Se o operador do 195 conéctache cun número que buscaches, a túa chamada cobrarase á tarifa estándar do teu plan de prezos ou sairá de calquera asignación dispoñible que teñas. Mensaxe de texto gratuíta co(s) número(s) que solicitaches. |
Chamadas de voz do Reino Unido ou do estranxeiro a números especiais internacionais
Voice calls made to special numbers in Isle of Man and Channel Islands.
| Número prefixo | Prezo |
| International 07 number prefixes for Isle of Man and Channel Islands (Jersey, Guernsey, Herm, Sark): 074184 / | Go Roam in Europe Band |
| 074520 / 074521 / 074522 / 074523 / 074524 / 075090 / 075091 / 075092 / 075093 / 075094/ 075095 /
075096 / 075097 / 07624 / 077003 / 077007 / 077008 / 07781 / 077977 / 077978 / 077979/ 078297 / |
(ver páxina 19) |
| 078298 / 078299 / 07839 / 078391 / 078392 / 078397 / 078398 / 079240 / 079241 / 079242/ 079243 / | |
| 079244 / 079247 / 079248 / 079370 / 079371 / 079372 / 079373 / 079374 / 079375 / 079376/ 079377 / | |
| 079378 / 079379 / 07781 |
Chamadas de voz realizadas a outros números especiais internacionais
| Onde son ti chamando? | Custo (per minuto) |
| Comproba Three.co.uk/specialnumbers3 para números específicos | £ 2.75 |
Usando o teu teléfono no estranxeiro
As an Advanced Plan customer, International Roaming is switched on automatically on your account, so you can use your phone abroad, including in all 71 of our Go Roam in Europe and Go Roam Around the World destinations straight away.
The good news is that International Roaming is not subject to additional charges if you’re using your phone to contact a UK number (starting 01, 02, 03 or a standard UK mobile) or go online from any Go Roam in Europe or Go Roam Around the World destination. It also won’t cost you any extra when in a Go Roam in Europe destination to make calls or text to standard landline or mobile numbers in other Go Roam in Europe destinations. Fair Use Policies Apply (see page 23).
However, when dialling international special numbers and in destinations not covered by Go Roam, additional costs will be incurred. How much these are depends on where you are and where the person you’re contacting is (you can find out more on page 23).
Para axudarche a xestionar os teus custos de itinerancia cando viaxas, enviarémosche información sobre as tarifas de chamadas e as tarifas de itinerancia de cada país que visites.
Calls to us while you’re abroad will be taken from your UK allowance when in a Go Roam destination. In all other destinations these calls will be charged at the rate for a voice call back to the UK. Calls to pick up your voicemail while you’re abroad will be taken from your UK allowance when in a Go Roam destination. In all other destinations these calls will be charged at the rate for a voice call back to the UK.
Sabías que:
- We’ve also set up a worldwide data roaming limit of £45 to stop you spending too much. If you’d prefer, you can have this limit removed or changed by contacting Three Customer Services.
- Calls to standard landlines and mobile numbers made in an EU country are charged by the second and have a 30-second minimum charge unless otherwise stated in this price guide.
- Calls made in a non-EU country are charged per minute, rounded up to the next minute and have a one-minute minimum charge unless otherwise stated in this price guide
- Calls received when you’re in a non-EU country normally have a one-minute minimum charge and then are charged by the second.
- Calls to 00800 numbers are charged at 40p per minute, with a minimum call duration of 1 minute and are rounded up to the nearest second, fractions of a second are rounded up or down to the nearest second.
To see the roaming rates you’ll be charged for calls and texts, you’ll need to know (1) the Band that the country you’re in falls into and (2) which Band the country you’re trying to contact falls within. Check the table below to find out:
| Go Vagar in Europa | Go Vagar Ao redor o mundo | Banda 0 | Banda 1 | Banda 2 | Banda 3 | Banda 4 |
| Åland Islands (Finland) Austria
Azores (Portugal) Balearic Islands (Spain) Belgium Bulgaria Canary Islands (Spain) Croatia Chipre República Checa Dinamarca Estonia Finlandia Francia French Guiana Germany Gibraltar Greece Guadeloupe Guernsey Hungary Iceland Irlanda Illa de Man Italia Jersey Letonia Liechtenstein Lithuania Luxembourg Madeira (Portugal) Malta Martinica Maiota Países Baixos Noruega Polonia Portugal Reunión Romanía San Bartolomé San Martiño San Marino (Italy) Slovakia Slovenia España Suecia Suíza Cidade do Vaticano |
Australia Brazil Chile Colombia
Costa Rica El Salvador Guatemala Hong Kong (China) Indonesia Israel Macau (China) New Zealand Nicaragua Panama Peru Puerto Rico Singapore Sri Lanka Uruguay Illas Virxes dos EUA Vietnam |
Mónaco | Andorra Bosnia and Herzegovina Canada
Macedonia do Norte Montenegro Cyprus North (Turkey) South Africa Turquía |
Rest of the world (that is, not within Go Roam Bands or Bands 0, 1, 3 or 4).
If you can’t see the country you’re looking for and want to double check if it falls within Band 2, go to para ver se podes usar o teu dispositivo Three alí. |
Cabo Verde Cuba Etiopía Xeorxia Kuwait Malaisia Maldivas Marrocos Omán Rusia Túnez Turkmenistán Ucraína
Emiratos Árabes Unidos Uzbekistán |
Maritime Networks (Ships, Ferries, Cruise Liners), Airlines (SITA On Air, Aeromobile) |
- Use your Advanced Plan abroad at no extra cost with Go Roam.
- Because on our Advanced Plans your allowances of voice, text and data can be used in the UK and in all our Go Roam destinations, with both Go Roam in Europe and Go Roam Around the World you can call and text back to the UK and get online without paying a penny more. Plus, when roaming in a Go Roam in Europe destination, you can make calls and send texts to standard landline and mobile numbers in Go Roam in Europe destinations at no extra cost. Fair use policies apply – go to page 21.
- It’s also free to receive calls, texts, and MMS when in a Go Roam destination on our Advanced Plans.
- Your Advanced Plan can be used in Go Roam in Europe and Go Roam Around the World destinations
- Cargos sen asignación cando se atopa nun destino de Go Roam
- If you use up all of your plan’s allowances when in a Go Roam destination, you’ll be charged for additional use at the below ‘out of allowance’ rates:
| Onde son ti chamando or messaging? | |||||
| De volta a o UK | Back to Go Roam in Europe destinations * | En calquera lugar else in
o mundo |
Custo a recibir | ||
| Onde son ti chamando, enviar mensaxes de texto or conseguindo en liña? | Chamar cargos (per minuto) a estándar teléfonos fixos e móbil números.
(obtén máis información sobre o custo de chamar a números internacionais non estándar en Three.co.uk/nts) |
||||
| Vaia por Europa | 3p | 3p | £ 1.40 | Libre | |
| Vaia polo mundo | 3p | 3.3 p | £ 1.40 | Libre | |
| SMS cargos (per mensaxe) | |||||
| Vaia por Europa | 2p | 2p | Ata 2 p | Libre | |
| Vaia polo mundo | 2p | 2p | Ata 2 p | Libre | |
| Internet datos (per MB) | |||||
| Vaia por Europa | 1p | N/A | |||
| Vaia polo mundo | 1p | N/A | |||
MMS and calls to non-geographic numbers (starting 084, 087, 09 or 118 if dialled from the UK) don’t form part of your allowance, therefore the following charges will apply when in a Go Roam destination (regardless of which country you are calling or messaging):
| Custo a facer chamar / enviar mensaxe | Recibido | |
| MMS (por mensaxe) | 65 p | Libre |
| Chamadas non xeográficas (a números que comezan
+4484, +4487, +449, +44118) (por minuto) |
Ata 1.40 € | N/A |
Os prezos indicados anteriormente inclúen o IVE, se é o caso.
Comproba Three.co.uk/go-roam para obter máis información e coñecer os últimos destinos incluídos.
Hai algunha outra información sobre Go Roam que deba saber?
Use of Three Services in our Go Roam destinations is subject to our fair use policies. When roaming in the Republic of Ireland, fair usage limits do not apply.
Estas políticas de uso xusto varían dependendo de se estás en itinerancia nun destino Go Roam en Europa ou Go Roam Around the World e poden actualizarse de cando en vez:
Vaia por Europa
There are no fair use limits for calls made or texts sent to standard landline or mobile numbers within our Go Roam in Europe destinations or back to the UK.
Vaia polo mundo
- Se tes máis de 5,000 textos incluídos na túa asignación, podes enviar ata 5,000 textos ao Reino Unido cada mes desde un destino Go Roam Around the World.
- Se tes 3,000 ou máis minutos incluídos na túa asignación, podes falar ata 3,000 minutos nas chamadas realizadas a teléfonos fixos ou móbiles estándar do Reino Unido cada mes.
- Se superas algún destes límites de uso xusto durante dous meses durante un período de 12 meses consecutivos, temos dereito a suspender a itinerancia internacional na túa conta, o que significa que xa non poderás utilizar o teu dispositivo nin as asignacións no estranxeiro. Por suposto, avisarémosche con antelación se é probable que isto suceda.
Vaia por Europa e Vaia polo mundo
- Se tes unha asignación de datos superior a 12 GB, podes usar ata 12 GB de datos cada mes. Se usas 12 GB e aínda tes datos restantes dispoñibles, podes seguir usando os teus datos, pero isto está suxeito a un recargo (actualmente 0.3 p/MB).
- Go Roam está destinado aos nosos clientes do Reino Unido, que son residentes do Reino Unido que visitan un dos destinos durante períodos curtos, como vacacións ou viaxes de negocios. Non está deseñado para persoas que viven no estranxeiro ou permanecen durante períodos prolongados.
- Polo tanto, se realizas unha itinerancia exclusiva nun ou máis dos nosos destinos Go Roam en Europa ou Go Roam Around the World durante dous meses completos durante un período de 12 meses consecutivos, podemos suspender a itinerancia internacional na túa conta, o que significa que non xa poderás usar o teu teléfono ou dispositivo no estranxeiro. Por suposto, avisarémosche con antelación se é probable que isto suceda.
- Se pasas un mes completo no estranxeiro pero parte dese tempo pasas nun destino que non está incluído en Go Roam, esta política de uso xusto non se aplicará.
- Nos destinos de Go Roam, Three pode implementar medidas de xestión de tráfico, coñecidas colectivamente como TrafficSense™, para protexer a rede e ofrecer aos clientes a mellor experiencia de Internet. Obtén máis información sobre TrafficSense™
- Podes obter máis información sobre Go Roam en three.co.uk/go-roam. E para que o saibas, reservámonos o dereito de ampliar, retirar ou modificar os termos de Go Roam e/ou os destinos de servizo incluídos en calquera momento.
Facer e recibir chamadas no estranxeiro a números fixos e móbiles internacionais estándar
| Onde son ti chamando? | ||||
| Onde son ti chamando dende? | De volta a o UK & dentro o mesmo Banda (por minuto) | En calquera lugar outra cousa in o mundo
(por minuto) |
Como moito vontade it custo a recibir a chamar in estes Bands? (por minuto) | |
| Banda 0 | 10 p | 10p para Go Roam en destinos europeos, senón 1.404 £ | 0.9 p | |
| Banda 1 | £ 1.40 | £ 1.40 | 99 p | |
| Banda 2 | £ 2.00 | £ 2.00 | £ 1.25 | |
| Banda 3 | £ 3.00 | £ 3.00 | £ 1.25 | |
| Banda 4 | £ 3.00 | £ 3.00 | £ 1.25 | |
Note: The above table does not include out-of-allowance oraming charges for Go Roam destinations – please see page 20 for these.
Envío e recepción de textos no estranxeiro
| Onde son ti
enviar mensaxes de texto dende? |
Custo a enviar (per mensaxe) a en calquera lugar in o mundo | Custo a recibir a texto (per mensaxe) |
| Banda 0 | 4p |
Libre |
| Banda 1 | 35 p | |
| Banda 2 | 35 p | |
| Banda 3 | 35 p | |
| Banda 4 | 50 p |
- If you’re in the UK and want to call or text local numbers in Go Roam destinations, please see page 27.
- Please note: Three reserves the right to suspend Go Roam if we reasonably believe that you are in contravention of our use requirements set out in our Terms and Conditions of use for Three Services.
- We reserve the right to extend, withdraw or modify the terms of Go Roam and/or the destinations of service included at any time.
- Vexa Three.co.uk/go-roam/information para obter detalles completos sobre como funciona este servizo e detalles adicionais que poidan ser de interese.
- Que pasa cos destinos non cubertos por Go Roam: canto vai custar usar o meu teléfono alí?
- It’s important to remember that the allowances included in your Advanced Plan are for calls and texts to standard UK numbers, not international numbers (unless you’re calling or texting an international number within our Go Roam in Europe destinations, while roaming within a Go Roam in Europe destination). Our international charges for calling or texting vary depending on (1) where you are and (2) where the person you are calling or texting is located. The relevant international costs to call or text outside of our Go Roam destinations are listed below.
- O custo do uso de datos no estranxeiro (cando non se atopa nun destino de Go Roam) establécese a continuación (ten en conta que as bandas son diferentes para o uso de datos).
Uso de internet e datos no estranxeiro.
Cando utilices outras redes internacionais nas que estea dispoñible a itinerancia de datos, aplicaranse as tarifas que se indican a continuación (excepto se te atopas nun destino de Go Roam; consulta a páxina 20 para obter máis información).
A velocidade e a dispoñibilidade de acceso a Internet no estranxeiro dependerá dunha serie de factores, incluíndo a rede na que estás en itinerancia e os servizos que teñen dispoñibles, por exemploample, 4G networks may not be available, in which case you may only be able to enjoy 3G speeds. Other factors which may affect the speeds that you’ll experience include your distance from the nearest mast, your location in a building, local geography and the type of device you’re using. Certain services such as audio and/or video streaming may be slower as a result than in the UK. For the latest information on which counrties you can roam in and on which networks, visit
Three.co.uk/roaming
| Banda | Países | Custo por MB |
| Datos Banda 1 | Monaco. | 10 p |
| Datos Banda 2 | Botswana, Cyprus North (Turkey), India, Ivory Coast, Japan, Philippines, South Africa, Taiwan, Thailand, Turkey, Yemen. | £ 3 |
| Datos Banda 3 | Rest of the World excluding Go Roam destinations – see page 22.
Maritime Networks (Ships, Ferries, Cruise Liners), Airlines (SITA On Air, Aeromobile). |
£ 6 |
Data charges are for data sent and received and are calculated to the nearest kilobyte. If you’re roaming in a destination where our Data Passport is available (see page 12), you can also choose to buy an unlimited data allowance fo ra daily charge of £5 which lasts until midnight (UK time) on the day of purchase.
Chamar e enviar mensaxes de texto ao estranxeiro desde o Reino Unido
Se estás usando o teu dispositivo para chamar a un número internacional desde o Reino Unido, o custo dependerá do país ao que chames. Non se che cobrará se recibes unha chamada dun número internacional cando esteas no Reino Unido.
Chamadas de voz realizadas desde o Reino Unido a un número fixo ou móbil estándar internacional
| Onde son ti chamando? | Custo (per minuto) |
| Åland Islands (Finland), Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Jersey, Isle of Man, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Monaco, The Netherlands, Norway, Poland, Portugal, Réunion, Romania, San Marino San Marino (Italy), Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City | 19.5 p |
| Todos os demais destinos internacionais | £ 3.00 |
If you’re calling abroad regularly, don’t forget to check out our Call Abroad Add-ons on page 16.
Chamadas de voz realizadas desde o Reino Unido a números especiais internacionais
Se estás enviando mensaxes desde o Reino Unido a un número internacional, o custo é o mesmo independentemente de onde esteas a enviar mensaxes ou a chamar:
| Cargos dende o UK a calquera país | Custo a enviar (per mensaxe) | Custo a recibir |
|
SMS to Åland Islands (Finland), Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Jersey, Isle of Man, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Monaco, The Netherlands, Norway, Poland, Portugal, Réunion, Romania, San Marino (Italy), Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City |
6.2 p |
Libre |
| SMS to all other international destinations (excluding SMS to shortcodes
– see page 10 ) |
65 p |
Libre |
| MMS | 65 p | Libre |
Cargos por outros servizos, incluída a taxa de cancelación
Cobramos por outras actividades.
| Cargos para outro servizos | Prezo |
| Texto entrega informe | 1.2 p. por solicitude |
| Adicional copiar of factura | Ata £ 5.11 por copia |
| Totalmente detallado factura | £ 2.50 |
| Cargar para a substitución SIM | Libre |
| Desbloquear Taxa para Tres teléfonos móbiles | Libre |
| Cambiar of teléfono número | £ 10.21 |
| Cancelación taxa | Cantidade a tanto alzado equivalente ao total dos Cargos Mensuais restantes durante o Prazo Mínimo do seu contrato menos un desconto variable, actualmente do 3%. Reservámonos o dereito de variar o importe do porcentaxetage discount from time to time. See calculation example a continuación. |
| Cargar para fallou / tarde pago | £ 5.11 |
| Cancelación taxa cálculo example | |
| Mensuais Cargar | £ 25 |
| Total of Mensuais Cargos restante durante o Mínimo Prazo | 25 £ x 6 meses = 150 £ |
| Menos desconto of 3% | 150 £ - 4.50 £ (3 % de 150 £) = 145.50 £ |
| Cancelación taxa | £ 145.50 |
Cousas clave a ter en conta
We’ve set out some of the questions that we often get asked and their answers below.
About your Advanced Plan allowance.
Your Advanced Plan includes a monthly allowance of voice, text and data for use within the UK and in our Go Roam in Europe or Go Roam Around the World destinations for voice calls (to standard UK landlines starting 01, 02, 03 and UK mobiles), text messages sent to a standard UK mobile number or data use. Plus, if you’re in one of our Go Roam in Europe destinations, you can also use your voice and text allowance to respectively call and text landline and mobile numbers in the UK and in Go Roam in Europe destinations. It’s worth remembering that if you don’t use up your allowance in a month, you lose the unused portion, as it doesn’t roll over to the next month.
After your monthly allowance (of minutes, texts or data) is used up, prices for use outside of your allowance for additional calls or messages are shown on page 9. If your inclusive allowance of voice minutes runs out during a call, we will charge you for the remainder of the call at the charges published in this guide.
Como podo usar os meus minutos de voz?
- Inclusive voice minutes in any packages or Add-ons are for voice calls made either within the UK or while in a Go Roam in Europe or Go Roam Around the World destinations to any other standard UK mobile (beginning 07 but excluding certain non-standard numbers
- see page 15 for details), UK landlines (beginning 01, 02 and 03) and voicemail (retrieved by calling 123 from your mobile in the UK).
- Inclusive voice minutes in any package or AddA-on can also be used when roaming within our Go Roam in Europe destinations to call standard landline or mobile numbers in that or any other Go Roam in Europe destination.
How can I use my text allowance?
- Inclusive texts are for SMS texts sent within the UK or a Go Roam in Europe or Go Roam Around the World destinations to a UK standard mobile (beginning 07 but excluding certain non-standard numbers – see page 15 for details) or for SMS texts sent when roaming within a Go Roam in Europe destination to a standard mobile number from a Go Roam in Europe destination. You cannot use your inclusive texts to send SMS shortcode messages – see page 10 for details regarding these.
- Texts within a monthly allowance cannot be: text messages sent from the UK or a Go Roam in Europe or Go Roam Around the World destinations to a non-UK standard mobile number (except for text messages sent within Go Roam in Europe destinations to an international mobile number from a Go Roam in Europe destination); messages sent while abroad in a non-Go Roam destination; text messages received in non-Go Roam destinations; and MMS messages; or alerts received as part of Three’s Alerts services.
- These services are also excluded from any Add-on allowances for messages.
Como podo usar os meus datos?
- The inclusive data allowance in your package or Add-on can be used to connect to the Internet on your phone whether in the UK or a Go Roam in Europe or Go Roam Around the World destinations (fair use limits apply), unless you’ve chosen an Add-on that specifically states it is for UK use only.
- You can also use your data to set up a personal hotspot if you want to connect more than one device to the Internet at once. You can use any or all of your allowance for this purpose.
Para que outra cousa non podo usar as miñas asignacións?
- Chamadas e mensaxes internacionais;
- Chamadas e mensaxes realizadas e recibidas no estranxeiro a números que non pertencen ao Reino Unido (a non ser que se indique o contrario);
- Chamadas e mensaxes de tarifa premium (incluídas as mensaxes de código curto SMS);
- Carga inversa e mensaxes;
- Servizos de alerta de mensaxes;
- chamadas de servizo de directorio;
- Números non xeográficos (a partir de 087, 084) e números especiais (por exemplo, 090, 070).
Vaia Binge
Go Binge was available to customers taking our Advanced Plans with a regular data allowance of 12GB or above between 26 April 2018 and 30 September 2020. It is no longer available to upgrading or new customers. If your plan does include Go Binge, it provides you with an unlimited data allowance for streaming video and music from selected partners, as long as you’ve some of your standard data allowance remaining. You can choose to opt out of Go Binge at any time and use your standard data allowance instead. Go Binge is available for use within the UK and our Go Roam in Europe or Go Roam Around the World destinations (a fair use policy may apply – see Three.co.uk/go-roam – To opt back in, just call our contact centre) but some services may not be available while roaming due to licensing conditions. Go Binge includes a range of third party services, some of which may require their own subscription to access them and some additional content, such as adverts, may come out of your regular data allowance. For more details of what’s included and how to access, see Three.co.uk/go-binge
Que queres dicir con ilimitado?
Datos ilimitados.
If you have unlimited data as part of your package or with an Add-on, there are no hidden fair use policies within the UK. Unlimited data should give you all the access to the Internet you would normally need, without worrying about hefty bills. However, if you’re in a Go Roam in Europe or
Go Roam Around the World destination, you will be subject to our fair use limits meaning you can use up to 12GB of data each month.
Textos e minutos ilimitados.
There’s no hidden fair use policies with our unlimited text or voice minutes allowances either when in the UK or our Go Roam in Europe destinations – we just ask that you use this allowance in accordance with our Terms for Three Services – that is, for personal use only and not for any illegal, commercial or improper purposes. In addition to these unlimited UK and Go Roam in Europe destination allowances, you also get 5,000 texts and 3,000 voice minutes to use respectively each month, when in a Go Roam Around the World destination.
Como mide o uso de datos?
O uso de datos mídese en bytes, despois agrégase en grandes unidades de medida
- Kilobyte (kB) = 1024 bytes
- Megabyte (MB) = 1024 kB
- Gigabyte (GB) = 1024 MB
- Terabyte (TB) = 1024 GB
- Petabyte (PB) = 1024 TB
Todas as tarifas de datos actuais cóbranse e adquiren como parte dunha bonificación inclusiva e/ou como parte dun complemento que proporciona unha cantidade especificada de datos que pode usar a un prezo fixo. O uso de datos calcúlase en función da cantidade de datos que viaxan pola rede de datos. Ten en conta que o uso pode incluír paquetes de datos reenviados e paquetes engadidos para controlar o fluxo de datos pola rede.
Os datos cárganse por cada nivel de MB completo. Calquera uso parcial de MB será prorrateado segundo o plan do cliente.
Mensaxería internacional.
Messages sent from the UK to international destinations, messages sent and received whilst abroad, and MMS messages and alerts received as part of Three’s Alerts services are excluded from any monthly and/or Add-on allowances for messages. Your international messaging function is subject to services arrangements with respective networks abroad.
Que terei que pagar se quero rescindir o meu contrato?
If you ask to cancel your package before the end of your Minimum Term, you’ll be asked to pay a cancellation fee (see ‘Charges for other services’ on page 26). If you are outside of your Minimum Term and want to cancel your contract, there is no cancellation fee to pay. For more information, call Three customer services.
| Mensuais Cargar | £ 25 |
| Total of Mensuais Cargos restante durante o Mínimo Prazo | 25 £ x 6 meses = 150 £ |
| Menos desconto of 3% | 150 £ - 4.50 £ (3 % de 150 £) = 145.50 £ |
| Cancelación taxa | £ 145.50 |
Reembolso final da factura
Cando canceles a túa conta, non poderás facelo view your bills on My3 or the Three App, so we’ll send you your final bill by post. If your account is in credit when it closes, you may be owed a refund. Any refund owed to you over 50p, will be refunded within 14 days of your final bill. This refund will be sent to the bank account linked to your Three account. If you settle your monthly bill by card payment, any refund owed to you will be refunded directly to your card.
If your refund is less than 50p, a refund can be arranged by calling 0333 338 1001, or by using our Live Chat service. If we cannot refund your credit and it remains unclaimed for a period of 6 months, Three will donate this credit to our charity partner.
Please note, not all types of credit are eligible for a refund. To find out more about our terms and conditions on refunds, please visit three.co.uk/
terms-conditions.
Hai algo máis que deba ter en conta?
Hai unha duración máxima da chamada que debo coñecer?
We may end any calls that you make that are longer than two hours’ duration, in order to prevent you from incurring excessive, inadvertent costs.
If this does happen and you wish to continue your call, please simply redial.
Podo configurar unha devolución de chamada?
- Si, podes devolver unha chamada directamente a alguén que che deixou unha mensaxe simplemente tecleando # ao final da súa mensaxe. Isto chámase Retorno de chamada (devolver unha chamada directamente desde o servizo de correo de voz).
- Ao utilizar a devolución de chamadas, as chamadas cóbranse ás tarifas do seu plan de prezo estándar ou desde calquera asignación incluída, coma se fixera a chamada directamente.
- As devolucións de chamadas mostraranse por separado na túa factura.
- É posible que a devolución de chamadas desde o correo de voz non se realice a certos números, como os internacionais e os de tarifa premium. Tamén se aplicarán as restricións de restrición de chamadas que teñas. Só podes devolver unha chamada directamente desde o servizo de correo de voz. En canto remate a chamada, desconectarase e terás que volver marcar ao correo de voz se queres seguir escoitando o teu correo de voz.
- Se desvías as túas chamadas entrantes a outro número, cobrarémosche por cada chamada redirixida. O custo da chamada redirixida depende do tipo de número.
Cobro/facturación.
- Todas as chamadas (agás as chamadas a código curto, números de tarifa premium e chamadas de itinerancia da UE) trátanse como mínimo dun minuto. As chamadas de máis dun minuto considéranse como unha duración real, e as fraccións de segundo se redondean ao segundo máis próximo (isto non se aplica a algunhas chamadas en itinerancia, chamadas a números de servizo e chamadas especiais).
- Calls to Service Numbers (starting 084, 087, 09 and 118) are charged differently from other numbers. The Access Charge element of these calls will be treated as a minimum of one minute. If your call lasts less than one minute, your Access Charge will be rounded up to a duration of one minute. For calls of more than one minute, the Access Charge element is treated as lasting for its actual duration, with fractions of a second being rounded to the nearest second. The Service Charge element is set by the company you’re calling and may comprise (1) a price per minute Service Charge;
(2) a price per call Service Charge; (3) a price per call Service Charge plus a price per minute Service Charge (which runs from the start of your call); and (4) a price per call Service Charge plus a price per minute Service Charge (which runs from 60 seconds after the call starts). If the Service Charge includes a price per minute Service Charge, this will be treated as lasting its actual duration (except if the first 60 seconds have been excluded), with fractions of a second being rounded to the nearest second. For example, if you make a call to a service number, where the Service Charge is 10p per minute, which is simply charged at a price per minute rate and your call lasts 30 seconds, you’ll be charged a total of 70p for this call, as the Access Charge element will be rounded up to a duration of one minute at 65p plus 5p for the 30 seconds of call time for the Service Charge element. - Each individual charge on your bill is shown with VAT included (where relevant) and is rounded up or down to the nearest tenth of a penny to make it easier to read. This rounding process means that the total charges you see on our bill summary page may not always be identical to the ‘Total due by’ charge you see on the front page of your bill because the rounding may affect the total of all charges once these have been aggregated to produce the sub-total before VAT. Don’t worry, this is normal and you’re not being overcharged or undercharged. The actual amount you need to pay is the one shown on your bill’s front page, next to ‘Total due by’.
Spend Caps.
We ask all new and upgrading customers at point of sale if they want to set a Spend Cap on their monthly bills. If they choose to do so, the cap will be applied to their account within 7 days of the request. The Spend Cap can be set or changed by the customer at any time – visit Three.co.uk/control-your-spend
Spend Limits.
We’ve automatically applied limits to the amount you spend on third party digital content and premium rate calls (including directory enquiries) and messages (including SMS shortcode messages). The limits are £40 per single payment transaction and the cumulative sum of £240 for payment transactions made over the course of a calendar month. These limits are set by law and can’t be changed. For more information, including confirmation of what types of transactions are affected, visit Three.co.uk/spendlimits
Facturas de IVE.
Estes plans son só para o teu uso persoal e non están destinados a uso comercial; isto significa que se te rexistraches nun destes plans o 18 de agosto de 2016 ou despois, tememos que non poidamos emitirche un IVE. factura en relación con esta conta. Se precisas unha factura de IVE en relación coa túa conta móbil, consulta un dos nosos plans de negocio.
Se te unches a nós antes do 18 de agosto de 2016, podes solicitar unha factura con IVE suxeita a unhas simples comprobacións de verificación. Teña en conta que Three só emitirá unha factura fiscal nestes plans cando estea obrigado a facelo, de acordo co Normativa do IVE. Podes facer esta solicitude chamando ao 333 gratuíto desde un teléfono Three ou ao 0333 338 1001 desde calquera outro teléfono (aplícase a tarifa estándar de chamada) e selecciona a opción Facturación.
Primeiro mes prorrateado.
Unless otherwise stated, your first month’s allowance and charge for your price plan or Add-on will depend on when in the month you join Three or when you decide to select your Add-on. Whenever that is, you can start using your allowance for your price plan or Add-on straight away. We’ll work out an appropriate allowance and charge to take you to the end of the first month. After that, you simply pay the standard monthly recurring charge or Add-on charge for a full month’s allowance. The exception to this is if you purchase one of our Add Personal Hotspot Add-ons, the first month of which will not be pro-rated. You will simply receive the full monthly allowance and be charged the full amount for that Add-on in the first month of purchase.
Servizos de comunicación ricos
RCS Chats é un "servizo de comunicación enriquecido" que permite enviar mensaxes por wifi e datos móbiles. Os datos móbiles que uses ao usar RCS Chats deduciranse de calquera franquía de datos que teñas co teu plan.
Increase to your Monthly Charge.
O Cargo Mensual do teu Paquete é o prezo mínimo que aceptas pagarnos polos Tres Servizos que che proporcionan baixo o teu contrato, durante o Prazo Mínimo. Cada abril, o teu cargo mensual aumentará nun 4.5 %. Mostramos un example na seguinte táboa de como funcionará este incremento. Por exampLe:
| Mensuais Prezo ata que marzo 2024 | Mensuais Prezo dende abril 2024 a marzo de 2025 | Monthly Price from April 2025 to March 2026 |
| Prezo A | Prezo A máis 4.5 % (= Prezo B) | Prezo B máis 4.5 % (= Prezo C) |
| Temos conxunto fóra an example abaixo, mostrando como isto faría traballo if teu Mensuais Cargar is £20. | ||
| £ 20.00 | 20 £ + 0.90 £ (4.5 % de 20.00 £) = 20.90 £ | 20.90 £ + 0.94 £ (4.5 % de 20.90 £) = 21.84 £ |
Podes crear un ex personalizadoampo que podería ser o teu novo cargo mensual usando a calculadora que se atopa na mesma Three.co.uk/APC. This annual price change applies if you joined or upgraded between 29 October 2020 and 31 October 2022. See our Terms for Three Services for more information: Three.co.uk/terms.
Desconto de pago recorrente.
- New customers can only join pay monthly plans on Direct Debit, and our plans’ prices include a discount for paying by this efficient means. Direct Debit is brilliant for you, as payment will be taken automatically and your account will not be suspended if you forget to pay. It is also the most efficient method for us. You should maintain your Direct Debit whilst you stay as a pay monthly customer. You can change your bank details at any time, just let us know.
- We cannot prevent you from cancelling your Direct Debit and if you do, you are still required to pay your bills by the due date. We will retain your discount if you give us any of the following given means of payment provided that you simply allow us to store your selected payment method so that we can charge you on your billing date each month. Don’t worry, you can swap these details at any time and on multiple occasions. If you do not permit us to store payment details you will lose the recurring payment discount.
- Podes escoller calquera dos seguintes medios de pago indicados. Simplemente permítenos gardar os teus datos de pago e seguirás optando ao desconto recurrente de £ 5 mensuais.
- If you need help with anything to do with your Three contract, call us on 333 from your Three phone or 0333 338 1001 from any other phone. If you need help with your Device Finance agreement, log in to your Creation account and use the ‘Contact us’ form. Or you can call Creation on 0371 964 2010.
Os seus dereitos - Queixas
Lembra que se non estás satisfeito con algún aspecto dos nosos servizos, debes contactar co servizo de atención ao cliente de Three no 333 (gratuíto) desde o teu teléfono Three ou no 0333 338 1001 desde calquera outro teléfono.
Investigaremos calquera reclamación de acordo co noso código de reclamacións dos clientes, despois de que porémonos en contacto contigo cos resultados. Unha copia do noso código de reclamacións dos clientes pode ser viewed sobre o noso websitio en Three.co.uk/complaints ou pode solicitar unha copia contactando connosco aos números mencionados anteriormente.
Preguntas frecuentes
How can I check my current plan's usage?
To check your plan's usage, log in to your account on Three's website or use the Three mobile app.
Are there any additional fees for using the Personal Hotspot feature?
No, the Personal Hotspot feature is included in the Advanced Plans at no extra cost.
What should I do if I encounter issues while roaming internationally?
If you face any difficulties while using your phone abroad, contact Three Customer Services for assistance
Documentos/Recursos
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Three Smartwatch Pairing Plan [pdfGuía do usuario Smartwatch Pairing Plan, Pairing Plan, Smartwatch |
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Three Smartwatch Pairing Plan [pdfGuía do usuario Smartwatch Pairing Plan, Pairing Plan, Smartwatch |