Sistema de xestión de acceso ZEBRA CC6000

Destacados
Bug fixes to resolve customer-reported issues

Soporte de dispositivos e portal

Mobile Devices (Android version 8, 10, 11, 13,14)

• Zebra full touch devices (TC15, TC2x, TC5x, TC7x, EC5x, HC2x, HC5x).
• Zebra keyboard device (MC22xx, MC33xx, MC93xx, MC94xx).
• Zebra small devices (EC3x, EC5x, WT6300).
• Zebra Android tablets (ET4X, ET5X).
• Exceptions: Mobile devices with external power packs. Support on a case-by-case basis.

Dispositivos de quiosco

• CC6000 (Android version 8, 10, 11, 13, 14).
• ET40 (Android version 11 and 13, 14).

IU do portal

• Chrome version 9 or later.
• Microsoft Edge version 124 or later.

Actualizacións nesta versión

• Portal: AMS Server (v4.3.3)
• Kiosk: AMS (v2.2.1).
• Device: AMS (v3.2.1).

Novas características
N/A

Como usar ZAMS

1. Install the mobile device application on the Android device.
2. Set up the kiosk application on Zebra’s CC6000/ET40 devices.
3. Login to the cloud resident console using the provided server access URL.
4. Follow on-screen instructions to manage and control your mobile assets.

Requisitos
Refer to ZAMS Installation Guide for SSO configuration.

Problemas resoltos

• SFDC Case # 22445897: Resolved the Historical Report issue of Device status not showing Serial Number
• SFDC Case # 19569281: Resolved the portal issue of Not able to delete Sites from ZAMS portal
• SFDC Case # 21233229 21799807: Resolved the ZAMS Application Crashes on device when SIM card is inserted
• SFDC Case # 21337611: Resolved the Bluetooth Proximity issue while using Imprivata
• SFDC Case # 21233229 21838999: Resolved the ZAMS Portal issue for user login does not work with lowercase
• SFDC Case # 21824414: Resolved the portal issue of Device Alias name not getting updated on portal with bulk upload
• SFDC Case # 21733711: Resolved the portal issue of daily scheduled report missing full Device list.
• SFDC Case # 21892256: Resolved the portal issue of External users not able to delete from the ZAMS portal
• SFDC Case # 22217520: Resolved the Historical Report Issues
• Resolved the kiosk issue of Send Alarm and RMA functionality not working in 25.1.1 release

Problemas coñecidos

• For optimal Imprivata app performance, turn off “App Login on Reboot” and BLE proximity settings.
• Scheduled Email: To adjust for daylight saving time, update scheduled email time in the ZAMS Portal.
• Problemas coñecidos da intención de SSO de Imprivata:
  • Avoid special characters in usernames.
  • Send login intents only when the device is outside the charger.
  • Configure ZAMS client to hide PIN UI to prevent unintended alarms.
• When pin uniqueness is set to “SITE LEVEL” for a company, company admin is unable to deactivate global users associated with their company. Pins are unique across the company / site.
• In Portal, while updating Role_Device_User, editing any field apart from PIN and Click on Save, sometimes error “PIN is already in use!” may appear.
• User login and user logout information sync between kiosk and portal takes approximately Sync_Time_Configured + up to 3 minutes. This affects “One Device One User” functionality during this window.
• For SSO enabled login users, Identity Guardian screen saver is displayed on charging screen, when device is on charge. As of now, this prevents device alias name from displaying on charging screen.
• In the portal, when an admin edits a company edit page in the Portal and enters incorrect authentication protocol information for Single Sign-On (SSO) configuration, an error “status:500, error FileMóstrase a mensaxe "NotFoundException" (aínda que os usuarios esperarían unha descrición do erro máis relevante)
• When using Single Sign-On (SSO) with SAML authentication on Portal, it is strongly recommended to follow below practices to avoid other users or malicious websites to reuse persistent cookies after logging out:
  • Use incognito mode / private mode of browser for portal usage.
  • Close the browser session after portal usage is over and log out action is completed.
• Previous version of ZAMS has a known issue when “One Device User” setting is enabled. Users may experience error “User already logged in on another device”. The current release of ZAMS addresses this error. It is recommended to delete and recreate user who has experienced this error to prevent further issues.
• For devices running Imprivata versions 7.15 and above, you might encounter an “Error to logout Imprivata” popup when placing the device in the cradle. If this issue arises, please resolve it by uninstalling and then reinstalling both the ZAMS device APK and the Imprivata APK.
• In the portal, customers should create only one Email configuration per site in the Email notification.

Ligazóns importantes
Intelligent Cabinet Support and downloads – downloads, User Guide, Installation Guide and Troubleshooting Guide

Acerca do sistema de xestión de acceso Zebra

Zebra Access Management System (ZAMS) is an easy to use software solution to manage and control your mobile assets. The intelligent way to keep your mobile computers safe.
ZAMS software elements contain:

1. Mobile device application and services: Provides the lock screen UI and services for the android based mobile devices.
2. Kiosk application and services: Provides on-site device management, UI and provides information to cloud-based console. The Kiosk application is designed for Zebra’s CC6000/ET40 devices.
3. Consola residente na nube: Web portal that provides administration level tasks and reports. The server access location is https://zams.zebra.com/

Preguntas frecuentes

P: Que dispositivos son compatibles con ZAMS?
A: ZAMS supports Kiosk Devices, specifically designed for Zebra’s CC6000/ET40 devices.

P: Onde podo acceder á consola residente na nube?
R: Podes acceder á consola residente na nube en https://zams.zebra.com/

ZEBRA e a cabeza de cebra estilizada son marcas comerciais de Zebra Technologies Corp., rexistradas en moitas xurisdicións de todo o mundo. Todas as outras marcas comerciais son propiedade dos seus respectivos propietarios. ©2025 Zebra Technologies Corp. e/ou as súas filiales.

Documentos/Recursos

Sistema de xestión de acceso ZEBRA CC6000 [pdfManual do usuario CC6000, ET40, Sistema de xestión de acceso CC6000, CC6000, Sistema de xestión de acceso, Sistema de xestión, Sistema

Referencias

• Manual de usuario